Retail Sales Executive (225-726)

The Retail Sales Executive plays a pivotal role in driving the sales performance and customer satisfaction within a retail environment. This position requires a proactive individual who can enhance the shopping experience and build strong customer relations, ultimately contributing to the store's sales goals. Candidates should be adept at identifying customer needs, recommending suitable products, and executing sales techniques to maximize revenue. The ideal candidate will possess exceptional communication skills, the ability to work well in a team as well as independently, and a desire to stay informed about industry trends. A strong understanding of retail operations combined with a strategic approach to promoting products and handling customer inquiries is crucial for success in this role.

Responsibilities

• Engage with customers to identify and fulfill their purchasing needs and desires.
• Demonstrate in-depth knowledge of product offerings and current promotions available.
• Drive sales performance by applying effective upselling and cross-selling techniques.
• Develop and maintain strong, effective relationships with repeat and prospective customers.
• Manage stock levels, and ensure that all products are accurately priced and displayed.
• Attend and participate in sales meetings and training sessions when necessary.
• Monitor market trends to identify potential sales opportunities and changes.
• Handle customer complaints and inquiries efficiently to enhance service satisfaction.
• Coordinate with other departments to ensure seamless customer service delivery.
• Prepare and deliver insightful sales reports on a regular basis to management.
• Participate in the execution of visual merchandising and in-store displays.
• Ensure personal work area is organized and comply with safety policies and procedures.

Requirements

• High school diploma or equivalent; further education is a plus.
• Proven experience as a Retail Sales Executive or similar sales role.
• Familiarity with sales principles and customer service practices.
• Strong communication and interpersonal skills to interact effectively.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• Detail-oriented with excellent organizational and multitasking abilities.
• Proficiency in using computer systems and sales software applications.