Retail Sales Executive 12D25

The Retail Sales Executive plays a crucial role in driving sales through the identification and engagement of potential customers, as well as by fostering positive relationships with existing clients. This role involves promoting and selling retail products or services in various locations such as stores, kiosks, or online platforms. The ideal candidate should possess a deep understanding of consumer needs and retail market trends, enabling them to offer tailored solutions and enhance customer satisfaction. By leveraging excellent communication and negotiation skills, the Retail Sales Executive aims to achieve sales targets, expand market reach, and contribute to the company's growth and success through strategic sales initiatives.

Responsibilities

• Identify and attract prospective customers through innovative sales techniques and strategies.
• Develop and maintain strong professional relationships with existing and new clients.
• Conduct thorough product presentations, demonstrating features and benefits effectively.
• Negotiate and close sales deals, ensuring both customer satisfaction and profitability.
• Stay updated with industry trends and competitor activities to refine sales strategies.
• Gather and evaluate customer feedback to improve service delivery and product offerings.
• Meet and exceed assigned sales targets and goals on a consistent basis.
• Prepare detailed sales reports and forecasts to inform strategy and decision-making.
• Coordinate with marketing teams to align sales activities with promotional campaigns.
• Provide excellent after-sales support to ensure continued customer satisfaction.
• Participate in trade shows, exhibitions, and other promotional events as required.
• Mentor and train junior sales staff to ensure a consistent team performance.

Requirements

• Bachelor's degree in marketing, business administration, or a related field preferred.
• Previous experience in retail sales or a customer-facing sales environment.
• Exceptional communication, negotiation, and interpersonal skills are essential.
• Strong ability to understand and anticipate customer needs and market trends.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Flexibility to work varied shifts, including weekends and holidays as needed.
• Proficiency in using CRM software and MS Office applications is advantageous.