Retail Sales Executive 10D25

The Retail Sales Executive is a dynamic role that involves engaging with customers to promote and sell a variety of retail products. This position is critical to maintaining the floor operations in a retail environment and working towards achieving sales targets and ensuring exceptional customer satisfaction. The ideal candidate will have a keen understanding of products, excellent communication skills, and the ability to deliver a compelling sales pitch. This position requires a customer-focused approach, the ability to work under pressure, and the flexibility to adapt to the ever-changing retail landscape. The Retail Sales Executive will be a key player in driving revenue growth and building customer loyalty for the retail business.

Responsibilities

• Engage with customers to understand their needs and preferences in detail.
• Demonstrate product features, advantages, and benefits effectively and confidently.
• Meet or exceed the set sales targets consistently on a monthly and quarterly basis.
• Maintain a clean, organized, and welcoming retail environment for shoppers.
• Develop and implement effective promotional strategies to boost sales.
• Handle customer complaints and queries efficiently to ensure customer satisfaction.
• Keep up-to-date with market trends and new products in the retail sector.
• Coordinate with suppliers and restock shelves promptly to avoid product shortages.
• Participate in training programs to enhance sales skills and product knowledge.
• Present invoices, retrieve payments, and process returns or exchanges efficiently.
• Maintain customer records and report on buying trends to supervisors regularly.
• Contribute to a team-oriented environment to achieve the best sales outcomes.

Requirements

• High school diploma or equivalent; college degree preferred in related field.
• Proven experience in retail sales or a similar customer service role.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong numerical aptitude and proficient with point-of-sale systems.
• Ability to work flexible hours, including weekends and holidays as required.
• Ability to handle multiple tasks efficiently in a busy retail environment.
• A positive attitude and a commitment to providing outstanding customer service.