Retail Sales Associate 28F26

The Retail Sales Associate plays a vital role in delivering a superior shopping experience by providing exceptional customer service and offering tailored solutions to meet customer needs. As an integral part of the store team, the Retail Sales Associate will contribute to optimizing sales activities and developing a positive rapport with customers. This role involves being the face of the brand and requires a high level of interpersonal skills, product knowledge, and enthusiasm to effectively communicate with customers and assist them in making informed purchase decisions. Organizational skills and the ability to work in a fast-paced retail environment are essential, as is a commitment to contributing to an engaging and inclusive shopping experience for all customers.

Responsibilities

• Greet customers warmly and assess their individual shopping needs effectively.
• Provide detailed product information and answer customer questions thoroughly.
• Assist customers in finding products that meet their specifications and preferences.
• Facilitate sales by giving advice and guidance on product selection.
• Maintain a clean and tidy sales floor to enhance the shopping experience.
• Monitor inventory levels and report discrepancies or low-stock items promptly.
• Process transactions accurately with a focus on providing fast, friendly service.
• Build rapport with customers to ensure a personalized, high-quality service experience.
• Stay informed about latest products, promotions, and store policies on customer service.
• Collaborate with team members to enhance the store's overall sales performance.
• Upsell and cross-sell products to maximize sales opportunities for the store.
• Exhibit awareness of loss prevention protocols and participate in its practices.

Requirements

• High school diploma or equivalent required; college degree preferred.
• Previous experience in retail sales or customer service is an advantage.
• Strong communication skills with the ability to influence and engage customers.
• Excellent organizational skills and attention to detail in sales processes.
• Ability to work a flexible schedule, including weekends and holidays.
• Proficiency with point-of-sale systems and basic computer skills necessary.
• Capable of standing for extended periods and handling physical tasks comfortably.