Retail Sales Associate (225-914)

The Retail Sales Associate plays a crucial role in providing excellent customer service and supporting the day-to-day operations of the retail environment. This position involves interacting with customers to help them make informed purchase decisions, managing inventory, and ensuring the store is well-maintained and organized. Retail Sales Associates are the face of the store and are responsible for meeting sales goals and enhancing the overall customer experience. They must possess effective communication skills to engage with customers, demonstrate product knowledge, and ensure customer satisfaction. A Retail Sales Associate should be personable, detail-oriented, and able to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist customers with a positive, friendly attitude upon entrance.
• Provide detailed product information to help customers make purchasing decisions.
• Handle customer transactions efficiently with accuracy and attention to detail.
• Maintain a clean and organized store environment for an enhanced shopping experience.
• Monitor and replenish inventory levels to ensure product availability.
• Respond to customer inquiries and resolve issues promptly and professionally.
• Collaborate with team members to achieve weekly and monthly sales targets.
• Ensure merchandise is neatly displayed according to store presentation standards.
• Stay updated on current promotions, sales, and marketing initiatives.
• Participate in training sessions to improve product knowledge and sales techniques.
• Assist in the preparation and execution of store promotional events.
• Provide feedback to management on customer feedback and product trends.

Requirements

• High school diploma or equivalent required for this position.
• Previous retail sales or customer service experience is preferred.
• Strong communication skills with the ability to engage customers effectively.
• Able to work flexible hours, including nights, weekends, and holidays.
• Basic mathematical skills for handling transactions and processing payments.
• Ability to stand for extended periods and perform physical tasks as needed.
• Proficient in using point-of-sale systems and inventory management software.