Retail Operations Specialist 07J26

The Retail Operations Specialist 07J26 is a vital role within our retail team, focusing on the seamless execution of daily operations to enhance overall store performance. The individual will work closely with store management to implement strategic initiatives aimed at improving sales and customer service. This position requires a keen eye on operational efficiency, ensuring that all retail procedures conform to the highest standards of excellence. A successful candidate will have a robust understanding of the retail environment, excellent communication skills, and an ability to lead and motivate staff. This role promises a dynamic work environment with opportunities for professional growth and development for individuals committed to excelling in retail operations.

Responsibilities

• Oversee daily store operations to ensure efficiency and effectiveness in all processes.
• Assist with inventory management and control, updating records accurately and timely.
• Implement and monitor standard operating procedures to ensure compliance with company policies.
• Collaborate with store managers to drive sales targets and enhance customer satisfaction.
• Provide training and support to retail staff to foster a knowledgeable team.
• Analyze sales data and trends to recommend strategies for improvement and profitability.
• Coordinate marketing and promotional activities to increase store visibility and sales.
• Address customer inquiries and complaints promptly to maintain customer loyalty.
• Monitor stock levels and coordinate with suppliers for timely replenishment.
• Ensure that all store displays and signage are visually appealing and up to date.
• Maintain a safe and clean store environment according to health and safety regulations.
• Prepare and present regular reports on store performance to senior management.

Requirements

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Previous experience of at least two years in a retail operations role.
• Excellent communication and interpersonal skills for effective team interactions.
• Strong leadership skills with the ability to motivate and manage retail staff.
• Proficiency in retail software and tools for inventory and reporting purposes.
• Analytical mindset to interpret sales data and market trends accurately.
• Flexibility to work various shifts, including weekends and holidays, as required.