Retail Banking Officer - Multiproducts

Job Description

The RBS MPT unit is a sales channels under RBS (Cards & Personal Loans) catering to the Credit Card, Personal Finance and Bank Account requirements of existing and prospect Emirates NBD customers within UAE. The team’s core responsibility is to sell & increase banks market share of Credit Card, Personal Finance and Account base in line with the Banks overall business strategy. This team is also responsible for bringing new companies to the bank’s approved list of employers and build on these relationships to increase penetration bank’s retail banking products.

The unit will also focus on cross selling of other retail banking products when required to increase sales of other bank’s products thus positively affecting the overall sales, revenue and profitability.

• Sales of Credit Card, Personal Finance and Bank Accounts in retail banking.
• Cross selling of other bank products when required
• To act professionally on behalf of the bank for providing details of bank products, services and related processes etc. to customers
• To adhere to banks service standards so as to ensure best in class customer service and experience
• To follow the laid down policies and procedures of the bank
• To report/maintain customer feedback, market pulse and any other data point or process as required by the unit/bank
  
  

Experience:

• Banking / Retail Sales
• International / GCC and UAE
• Selling & Marketing Skills
  
  

Knowledge & Skills:

• Basic Knowledge of operating systems
• Selling & Marketing Skills
• Having good inter/intra-Personal Skills
  
  

Behavioral Competencies:

• Excellent
• Acceptable & Good Team Player
• Self-Motivated / Hardworking / Focused & Enthusiastic
  
  

Education:

• Graduate / High school + 2 years’ experience
• MBA / BBA
• Driving License is mandatory for this position.
  
  

About Us

ENBD

Meet the leading banking group in the region

Emirates NBD, the leading Banking Group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across Corporate, Retail, Islamic, Investment, and Private Banking, Global Markets & Treasury, Asset Management and Brokerage operations throughout the region.

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