Retail Banking Officer - Credit Cards

Job Description

The RBS Credit Card Unit is the sales channels under Retail banking, catering to the Credit card sales requirements of existing Emirates NBD & new to bank customers in UAE. The unit’s core responsibility is to increase the market share of Credit Card Business and function in line with the Group’s overall business strategy.

This unit is responsible to bring new companies to the bank’s approved list of employers and capitalize on these relationships to increase overall penetration of retail banking products.

The unit will also focus on cross selling of other retail banking products such as Payroll Accounts, Fixed Deposits, Bancassurance, etc. to increase the profitability of the unit and the overall revenue for Retail Bank.

• To increase sales acquisition of Credit Cards in retail banking.
• Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.
• Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
• To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
  
  

Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.

Education:

• Graduate / High school + 2 years’ experience
• MBA / BBA
  
  

Experience:

• Banking / Retail Sales
• International / GCC and UAE
• Selling & Marketing Skills
  
  

Knowledge & Skills:

• Basic Knowledge of operating systems
• Selling & Marketing Skills
• Having good inter/intra Personal Skills
  
  

Behavioral Competencies:

• Excellent
• Acceptable & Good Team Player
• Self-Motivated / Hardworking / Focused & Enthusiastic
  
  

About Us

ENBD

Meet the leading banking group in the region

Emirates NBD, the leading Banking Group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across Corporate, Retail, Islamic, Investment, and Private Banking, Global Markets & Treasury, Asset Management and Brokerage operations throughout the region.

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