Job Description

Truly memorable restaurant experiences don’t just come from delicious dishes, attentive service, and a beautifully run dining room. Which is why we’re searching for a new Restaurant Supervisor confident in leading the team to deliver unforgettable experiences through a warm welcome, seamless coordination, and exceptional service from opening to closing and beyond.

At Holiday Inn and Suites Dubai Science Park, we believe every detail matters – and our Restaurant Supervisors play a key role in bringing that belief to life.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

  • Leading the restaurant team to deliver high standards of service with our signature flair
  • Supervising daily operations to ensure smooth, efficient, and professional service
  • Training, mentoring, and motivating team members to exceed guest expectations
  • Handling guest feedback with confidence, resolving concerns promptly and professionally
  • Coordinating with the kitchen and other departments to maintain seamless communication
  • Managing shift schedules, delegating responsibilities, and supporting staffing needs
  • Monitoring stock levels, ordering supplies, and minimising waste
  • Ensuring compliance with food safety, hygiene, and health & safety standards
  • Supporting the Restaurant Manager with reporting, performance monitoring, and achieving financial targets
  • Taking on ad-hoc duties to keep service running smoothly at all times

What we need from you:

  • Previous experience in a restaurant or hospitality leadership role
  • Strong leadership skills with the ability to inspire and guide a team
  • Excellent problem-solving skills and the confidence to make decisions under pressure
  • A good grasp of reading, writing, and basic maths for reporting and stock control
  • The flexibility to work night, weekend, and holiday shifts
  • Compliance with local laws on food handling and serving alcohol
  • The ability to stand for extended periods and occasionally lift items up to 50lbs (23 kg)
  • Great communication skills – warm, welcoming, and professional at all times

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. Holiday Inn and Suites Dubai Science Park provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance – always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Dont quite meet every single requirement, but still believe youd be a great fit for the job? Well never know unless you hit the Apply button. Start your journey with us today.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.ihgplc.com Job Function: Others
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

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