Job Description

Job Description

Have you ever imagined leading the heartbeat of a restaurant, where every detail shapes a guest’s first impression and lasting memory?

If you are a hands‑on, service‑driven leader with a passion for team development, operational excellence, and delivering consistently memorable guest experiences… don’t miss the chance to be part of something extraordinary.

Opportunities like this come only once in a lifetime — Wynn Al Marjan Island, the region’s first fully integrated resort with 22 restaurants, lounges, and bars, is preparing to open its doors.

Join us from day one, and help shape the culture, standards, and success of Wynn Al Marjan Island.

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan is currently seeking Restaurant Managers to join the resort’s Food & Beverage team.

Responsibilities

The primary duties and responsibilities of this role are:

  • Manage daily restaurant operations in alignment with Wynn SOPs and service standards, ensuring proactive readiness rather than reactive response.
  • Collaborate closely with Reception on pre‑arrival awareness, reviewing guest profiles, VIP lists, and special requests to prepare the team for seamless execution.
  • Deliver consistently high‑quality service, ensuring every guest interaction is intuitive, polished, and aligned with Forbes Travel Guide 5-Star expectations.
  • Actively engage with guests on the floor, anticipating needs before they are expressed and resolving issues with grace and empathy.
  • Lead, inspire, and coach supervisors and service team members to embody Wynn’s Four Pillars in every interaction.
  • Conduct daily briefings that integrate pre‑arrival insights from reception, ensuring the team is prepared to anticipate guest needs.
  • Monitor daily financial performance, including sales mix, labor cost, and productivity indicators, translating operational decisions into strong financial outcomes.
  • Contribute to business planning, revenue initiatives, and operational strategies that anticipate demand and maximize profitability.
  • Prepare and present operational reports, insights, and recommendations to the General Manager.
  • Support inventory management, cost controls, and compliance with financial policies and procedures.
  • Maintain cost‑effective efficiency, overseeing labor, inventory, and controllable expenses within approved budgets.
  • Handle guest feedback and complaints with empathy and urgency, ensuring effective resolution and recovery.
  • Monitor service performance and guest satisfaction metrics, implementing continuous improvement actions.
  • Contribute to revenue optimization through effective management of turn time, seating strategy, yield management, and demand planning.
  • Demonstrate strong commercial awareness and ability to translate operational decisions into financial outcomes.

About You

The ideal candidate for this position will have the following experience and qualifications:

  • A proven track record of 3–5 years in luxury or high‑volume dining management is essential, demonstrating the ability to lead with precision, composure, and guest‑focused excellence.
  • Experience with Forbes Travel Guide 5-Star service standards and familiarity with SevenRooms is preferred.
  • Measurable and applicable product knowledge of F&B, budgeting and cash handling experience.
  • Secondary school diploma or above; Bachelors degree in Hospitality Management an advantage.
  • Good spoken and written English, and one other language assigned to the skill base of the restaurant guest demographic.
  • Proficient in MS Office, Co-Pilot and other AI Tools and POS software.
  • Excellent leadership, management and supervisory abilities.
  • Customer service orientated, excellent communicator and good interpersonal skills.
  • Self-motivated, Organized, confident, friendly and polite.
  • Team player who responds quickly to demands and thrives in a high-pressure work environment

About Wynn Al Marjan Island’s Benefits

W e offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.wynnalmarjanisland.com Job Function: Hospitality & Guest Services
Company Industry/
Sector:
Hospitality

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