Your Journey Starts Here.
This Isnt Just A Role - Its A
Position Within A Global Lifestyle Powerhouse.
At The Group, youll operate at the crossroads of
culture, entertainment, and commercial ambition - contributing to an ecosystem
that spans hospitality, entertainment, real estate, and beyond.
The Opportunity
A Platform for Those Who Deliver.
Whether
youre in a frontline role, a specialist function, or a leadership position,
every role presents an opportunity to make a meaningful impact.
Roles and Responsibilities
You Take Ownership. You Deliver With
Precision.
You
approach your responsibilities with discipline, a clear understanding of what
the business requires, and a consistent attention to quality - working
collaboratively and focused, at all times, on delivering meaningful output.
- A minimum of 3 years of experience as an Assistant Restaurant Manager or
Restaurant Manager in a Luxury Hotel is preferred.
- Demonstrated expertise as a Restaurant Manager or in a comparable
Leadership Position within an upscale Mediterranean concept restaurant, ideally in a
dynamic, opulent environment featuring performances by world-renowned DJs.
- Extensive knowledge of Mediterranean cuisine, culture, and dining etiquette,
coupled with an Authentic Passion for delivering a captivating and immersive
Dining Concept.
- A Bachelors degree in Hospitality Management or a related field
(preferred).
- Flexibility to work a variety of shifts, including weekends and
holidays, based on the requirements of the Hotel.
- Computer literacy, with a mastery of Word, Excel, and
Outlook, while possessing an exceptional knowledge of Restaurant Management
software and POS systems.
- Comprehensive understanding of Health and Safety
Regulations, Food Hygiene Standards, and Best Practices in Restaurant
Operations.
- Proven track record in Achieving Financial Targets,
managing budgets, and implementing cost control measures without compromising on
quality and service.
- A Welcoming and Enthusiastic Energy that sets
the tone for a Sensational Guest Experience.
- Professional, Insta-Worthy Appearance, always adhering to FIVE’s
Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
- Next-Level Organisational and Leadership
skills, effectively leading and inspiring the FIVE Tribe to New Heights.
- A Proactive Nature, coupled with a
meticulous Eye for Detail, ensuring every aspect of the Operation is curated to
perfection.
- Excellent communication and interpersonal skills, leveraging
strong verbal and written skills to engage effectively with Guests, FIVE Tribe
Members, and stakeholders.
- Finds creative solutions and takes ownership
of all duties and tasks assigned, while ensuring an unparalleled Journey at
FIVE.
- Skills in Improving Customer Satisfaction and
Driving Profitability, showcasing a commitment to Industry-Leading Standards.
- ‘FIVE-Star’ Visionary Thinking by finding
creative solutions, while taking Ownership for all duties and tasks assigned.
- Impeccable communication skills, both verbal and written, with fluency
in English (Additional languages are a Plus).
- A Team Player and People-Oriented
Leader, passionate about Motivating and Training a successful and productive Food
and Beverage Team.
- A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
- Leads an industry-leading FIVE Tribe, where
each member embodies the ‘Vibe at FIVE’ and contributes to the disruptive,
next-level Guest Experience.
- Continuously delivers exceptional Service by
personally interacting with Guests throughout their Dining Experience.
- Ensures a Seamless Dining Experience for
Guests, Anticipating their Needs and Exceeding Expectations.
- Showcases a Proactive Approach to addressing
Guests concerns and fulfilling their requests, Swiftly Resolving any issues to
ensure exceptional Guest Satisfaction.
- Enhances the overall Guest Experience by
ensuring Seamless Operations and Excellence in Service Delivery.
- Regularly evaluates and enhances the buzzing ambiance of
the Dining Destination, overseeing
table settings, lighting, music, and décor to create an Authentic and Immersive Mediterranean
dining experience.
- Develops and implements visionary Standard
Operating Procedures (SOPs) for all aspects of restaurant operations, including
opening and closing procedures, reservation management, table seating, and
service flow to provide a first-in-class Guest Journey.
- Monitors and manages the restaurant’s Inventory
with remarkable Attention to Detail, including supplies, equipment, and
ingredients, ensuring optimal stock levels, minimal wastage, and Efficient Utilisation.
- Enforces stringent Health and Safety
Standards, including Sanitation Guidelines, and Food Quality Control measures
to meet Regulatory Requirements and maintain FIVE’s industry-leading Standards
of Cleanliness and Hygiene.
- Contributes to a Luxurious Dining Experience
by working Collaboratively with the Food and Beverage Team to maximise Guest
Satisfaction and ensure top-notch Service.
- Collaborates with the Executive Chef
to craft a bespoke menu that showcases next-level Mediterranean cuisine, whilst incorporating seasonal, authentic,
and innovative Culinary Masterpieces and Considering Guest Preferences and market Trends.
- Coordinates with the Culinary Team to ensure
the Availability of high-quality Ingredients and Maintain consistent Standards
of Food Preparation and Presentation.
- Monitors Menu Performance, gathers Guest Feedback, and makes adjustments to enhance Profitability, Customer Satisfaction, and Culinary Creativity.
- Maximises revenue and profitability through
proactive Strategies, effective Cost-Control measures, first-in-class Pricing
Strategies and well-planned sales promotions.
- Explores opportunities for Revenue Growth, such as private events, collaborations, and partnerships, while Maintaining the Integrity of
the Dining Concept.
- Analyses financial reports, such as sales
trends, food and beverage cost, and labour cost, to Identify Opportunities for
improvement and implement corrective measures to Optimise Profitability.
- Collaborates with the Finance Department to ensure accurate Financial Reporting, Monitor
budgetary constraints, and Maintain
effective cost management.
- Selects and hires Talented Individuals who
possess a genuine passion for Mediterranean cuisine and Service Excellence.
- Conducts comprehensive Onboarding and Training
Programmes to equip FIVERs with the necessary skills to curate a sensational
Dining Experience.
- Motivates and fosters a positive work
environment that encourages Growth and Collaboration, through ongoing Training
Initiatives, Mentorship and remarkable Leadership that emphasises ‘FIVE-Styled’
Guest Interaction, Attention to Detail and the importance of Personalised
Service.
- Hosts regular Team Meetings and ongoing
bespoke Training Sessions to improve Product Knowledge and Service Skills.
- Schedules the Restaurant Team efficiently to ensure
optimal coverage during peak hours, special events, and low occupancy periods,
while Maintaining boundary-breaking Service Standards.
- Stays informed about Industry Trends, emerging
ingredients, and cutting-edge Culinary Techniques to consistently enhance
Guests Dining Experience.
- Embodies a Visionary Mindset that continuously
Disrupts and Breaks Boundaries.
- Contributes
to the signature behind-the-scenes Vibe at FIVE, playing a vital role in the
success of FIVE’s award-winning initiatives.
What Success Looks Like
Be Part of an Organisation That
Recognises Delivery and Rewards Growth.
Youll
be part of a global, fast-growing business operating across some of the most
distinctive destinations in the industry, working alongside a diverse,
multicultural team united by shared standards, at a pace that supports real
development and where consistent delivery is recognised across every function,
brand, and territory.
You Connect
| You recognise how your work affects the
wider team, the guest, and the business, and you act accordingly.
|
You
Represent the Brand
| In
every interaction, whether with a guest, a colleague, or a partner, you
conduct yourself as a representative of the brand.
|
You Own It
| You assume full responsibility for what
falls within your remit, and you see it through to completion with minimal
oversight.
|
You Deliver
| Your
work is accurate, timely, and consistently meets the standard expected, while
understanding how it connects to the wider business, team output and
commercial results.
|
You Grow
| You receive feedback constructively,
develop your capabilities with intent, and approach every challenge as an
opportunity to improve.
|
Ready to Join the Tribe?
If You Want to Play at the Highest
Level, We’d Like to Hear from You.
If youre inspired by high-performance environments,
energised by possibility, and driven to deliver work that truly stands out -
write to us with your CV and a brief introduction to the contact below.