Restaurant Manager - Em Sherif Sea Café

Position Summary

Reporting to the Head of Operations of 7 Management, the Restaurant Manager is responsible for the overall performance of the restaurant, maintaining high F&B quality, customer service, and health and safety standards across FOH and BOH, in line with Em Sherif Sea Café policies.

Duties and Tasks

• Run daily operations profitably within budget; set action plans and implement management directives
• Control FOH and BOH quality, service, safety, hygiene, maintenance and equipment per SOPs
• Ensure adequate staffing, attend opening and closing, and keep FOH–BOH communication efficient
• Stay current on offerings, policies and promotions; communicate daily changes to the team
• Review the daily logbook, supervise reservations, follow up on maintenance, and help where needed
• Submit monthly reports to the Head of Operations on sales, guest satisfaction and performance
• Manage procurement, keep stock at par levels, forecast F&B needs, and control costs via waste and inventory reviews
• Meet financial objectives, assist with the annual budget, and track sales and expenses against forecast
• Review POS reports, approve discounts and cash deposits, sign bills and checks, and prepare cash drawers
• Control supplier invoices, secure storage and cash areas, and ensure portion control and accurate charges
• Ensure excellent service from arrival to departure; visit tables, handle complaints and act on guest feedback
• Recruit, train, supervise and appraise staff; build training and development plans with HR
• Motivate staff, treat them fairly, improve retention, and enforce policies and disciplinary action
• Hold daily and weekly briefings, attend monthly HOD meetings, and coordinate with HR on payroll and leaves
• Approve weekly schedules; ensure checklists, admin tasks and disciplinary records are completed
  
  

• 3+ years as Restaurant Manager or 5+ years as Assistant Restaurant Manager, preferably in a Lebanese/Oriental restaurant
• Bachelor’s in Hospitality or Business Management, or equivalent proven management experience
• Fluent in English and Arabic (oral and written)
• Ethical, self-motivated and guest-focused leader with proven team management experience
• Strong communicator and detail-oriented problem-solver who performs well under pressure
• Knowledge of MS Office, POS, cash handling, finance, F&B safety and HACCP
• Able to stand for long periods; neat and well-groomed