Residence Executive - Russian Speaker

Job Summary

Main Duties/Responsibilities:

• Establish direct communication with all Residents and is a continuous source of information and assistance for them
• Act as the person liaising and handling queries and requests directly with the Residents for concerns and for necessary follow ups
• Follow up on the outstanding payments for incidentals if any on a regular/monthly basis and collect payments accordingly
• Maintain positive and effective communication with Front Office, Housekeeping, Engineering, IT, Sales and Reservation Team
• Responsible for maximizing revenue opportunities for Palazzo Versace – i.e. through the “A la Carte Services”
• Prepare and carry out shift handover and to ensure that the desk is left tidy and that all work has been completed
• Provide tours of the hotel and its facilities as requested and required
• Perform any related duties and special projects as requested by the Residence Liaison Manager/ Senior Management
  
  
  

• Minimum 1 year experience as Receptionist or Concierge in a 5 star Hotel
• Previous Residence or Serviced Apartments experience in Dubai or UAE
• Advanced knowledge of English language spoken and written
• Working knowledge of MS Office (Excel, Word and Outlook in particular)
• Knowledge of Opera
• Knowledge of Dubai and surrounding area
• Flexible approach to people and tasks
• Problem solving and follow-up abilities