Relationship Manager

Job Description

What You'll Be Doing:

Business Development & Revenue Growth

• Drive business origination and portfolio growth across the Commercial Banking segment.
• Achieve asset growth, fee income, and cross-sell targets in line with business objectives.
• Acquire new-to-bank customers and deepen relationships with existing clients.
• Identify opportunities to enhance utilization and profitability across the portfolio.
  
  

• Build and maintain strong relationships with commercial banking customers.
• Understand client needs and recommend appropriate banking solutions.
• Act as a trusted advisor and primary point of contact for clients.
• Ensure the delivery of high-quality service and timely resolution of customer inquiries.
  
  

• Support customer trade finance requirements and transactional banking needs.
• Coordinate with internal teams to facilitate seamless processing of client transactions.
• Drive utilization of trade and working capital solutions within the portfolio.
  
  

• Monitor portfolio performance and maintain portfolio quality.
• Ensure minimal documentation deficiencies and effective covenant monitoring.
• Identify early warning signals and take proactive measures to manage portfolio risk.
• Maintain regular portfolio reviews to support sustainable growth.
  
  

• Work closely with Credit, Risk, Operations, Trade Finance, Compliance, and other support functions.
• Coordinate client requests and documentation requirements to ensure timely turnaround.
• Foster strong internal partnerships to enhance client experience and business outcomes.
  
  

• Ensure adherence to all Bank policies, regulatory requirements, and governance frameworks.
• Maintain compliance with Central Bank guidelines, product programs, and the Bank's Code of Conduct.
• Ensure clients meet all compliance and documentation requirements.
• Support business continuity and risk management initiatives across the function.
  
  

• Bachelor's Degree or equivalent qualification.
  
  

• Minimum 5 years of experience managing Business Banking products and client relationships.
• Proven track record in business development, portfolio growth, and relationship management.
  
  

• Strong understanding of Business Banking and Commercial Banking products.
• Experience working with SME and Commercial Banking clients.
• Knowledge of UAE banking regulations, governance frameworks, and risk management practices.
  
  

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Opportunity to manage and grow a diverse commercial banking portfolio.
• Exposure to a dynamic and high-growth Business Banking environment.
• Career development opportunities within one of the UAE's leading banks.
  
  

• Relationship Management: Strong customer engagement and networking capabilities.
• Business Development: Ability to identify and win new business opportunities.
• Commercial Acumen: Understanding of market trends, customer needs, and banking products.
• Analytical Skills: Ability to analyze reports, portfolio performance, and market developments.
• Communication & Negotiation: Excellent presentation, interpersonal, and influencing skills.
• Leadership: Ability to collaborate effectively and contribute to a high-performing team environment.