Relationship Manager

Job Description

What you will do?

Functional Responsibilities

• To identify, market and book new liability/transaction business accounts along with ensuring robust portfolio growth.
• To work closely with other units in order to maximize cross sell opportunities.
• To meet the financial targets.
• To ensure that clients conform to the Bank’s compliance criteria.
• To ensure that processes/controls are adhered as per the Bank’s guidelines.
  
  

• Manage and grow a portfolio of Business Liability customers under their purview through low cost transactional money.
• Grow the business by adding new business customers.
  
  

• Handle service requirements of all clients under the team to ensure client expectations are met through coordination with respective service /Back office teams.
• Ensure that clients conform to the bank’s compliance criteria. All SAS and Correspondent Bank queries are resolved in a timely manner as per department TAT.
  
  

• Ensure that coordination with peers and support staff is effective.
• To comply with both internal and regulatory requirements while on boarding clients
• To provide and translate market feedback into product development and formulate innovative customer offerings.
  
  

• Mandarin Speaking required
• Over 10 years’ experience in Branch banking, Operations and Relationship Management or Customer Service preferably in a similar HNWI relationship management job.
• In-depth knowledge of target market and their requirement in order to assist and guide team to acquire and maintain quality and profitable relationships.