Job Description

Position Overview:


The Regional GX Manager is a strategic leadership role responsible for driving Group Exercise (GX) performance, operational excellence, and service quality across assigned clubs within the region. This position acts as the critical link between club-level operations and corporate strategy, ensuring seamless implementation of GX programs while fostering innovation, talent development, and brand-aligned service standards.


Key Responsibilities

  • Support driving performance, training, and member growth across Group Exercise for assigned clubs
  • Work closely with coaches/instructors to fully support GX, member engagement, and program innovation
  • Ensure successful implementation of all GX product rollout plans, including new class formats, signature programs, and seasonal initiatives
  • Partner with the Product Development team to support training and development plans for GX offerings
  • Collaborate with the Academy to recommend coaches and GX instructors for ongoing education, certifications, and upskilling
  • Conduct regular quality control checks and audits across the GX departments to ensure consistent service excellence
  • Lead by example and embody brand values through exceptional execution and member‑centric service
  • Manage and align regular training, workshops, and skill upgrades GX instructors
  • Actively participate in hiring, onboarding, and supporting the lateral growth of top GX talent
  • Coordinate with in‑club and central teams to deliver monthly GX targets
  • Work with the Academy on training initiatives for GX teams
  • Maintain an atmosphere of positivity, collaboration, and solution‑oriented thinking across all GX teams
  • Lead teams to identify new GX program opportunities and specialists within the region
  • Keep teams updated on developments in GX, wellness, and related fields, analyzing their potential business impact
  • Recommend business initiatives that enhance GX performance
  • Identify GX needs within FF MENA, ensuring internal innovation and external resources are maximized
  • Reinforce the importance of service excellence at every opportunity
  • Foster a collaborative and supportive work environment that encourages team building, continuous learning, and professional development
  • Ensure Landmark & Fitness First values are practiced in all aspects of work


Knowledge, Skills & Experience

Education:

  • Graduate or equivalent Education, specializing in Physical Education
  • Internationally recognized Group Exercise Certification, Les Mills etc.

Language:

English – Mandatory

Arabic – Beginner / intermediate

Job Experience:

6 - 8 years of relevant experience.

Technology:

Basic MS office, Excel and PPT

Others:

  • Exceptional communication skills
  • Self-motivated and pro-active
  • Strong leadership skills with team emphasis
  • Enjoys change and displays ease of adaptability to change
  • Good time management skills – with the ability to prioritize
  • Strong desire to learn
  • Decisive and solutions orientated
  • Aptitude for analytical thinking
  • 5 yrs in the fitness industry
  • Fitness related qualification
  • 2 years’ experience in team management


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://fitnessfirstme.com/ Job Function: Customer Service
Company Industry/
Sector:
Other

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