Recruiting Coordinator

TL;DR: We’re looking for a Recruiting Coordinator to run scheduling, candidate experience, and recruiting ops. You’ll work closely with recruiters, founders, and hiring managers to keep things tight, fast, and high quality from first touch through onsite and close.

This is a 0-1 role. You’ll help shape how recruiting actually runs here. As you ramp, you’ll naturally take on broader, more strategic work across the team.

Background

Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Company highlights — entirely product-led:

• World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds).
• Hypergrowth: We’re a 30-person team backed by Sequoia, growing from $0 to a $12M run-rate in under a year. We move fast, care deeply about craft, and love working with people who take ownership.
• Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G.
• Performance: Industry-leading win rate driven by a highly differentiated product.
• Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
• Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s.
  
  

What You’ll Do

• Own scheduling end-to-end. Make sure candidates and interviewers show up prepared and on time.
• Run a clean, thoughtful candidate experience, especially onsites. Make it feel smooth and human.
• Keep everyone in the loop. Candidates, recruiters, and hiring managers. No confusion, no dropped balls.
• Work closely with the team to unblock issues quickly and keep things moving.
• Keep Ashby accurate so we have a real view of what’s going on.
• Make things better. Fix broken workflows, tighten processes, and improve how we run.
• Take on ad hoc projects as they come up. This could help stand up a new hiring push, improve how we operate, or jump in wherever leverage is highest.
  
  

Who You Are

• 2+ years in recruiting coordination, recruiting ops, or something similar in a fast-paced environment.
• Detail-oriented to a fault. You catch things others don’t.
• Very reliable and responsive. People trust you.
• Can juggle a lot without getting flustered.
• Care about candidate experience and making things feel seamless.
• Good judgment. Can handle sensitive info without issues.
• You like people. You’re naturally warm and easy to work with.
• You don’t wait around. If something’s broken, you fix it.
• Interested in growing into broader ownership over time.
• Experience with Ashby is helpful but not required.
  
  

Life at Listen Labs

• Competitive Compensation: We’re backed by world-class investors, including Sequoia Capital, Conviction, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership.
• Over $30B in market cap has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar). Our Sequoia partner, Bryan Schreier, was the first investor in Qualtrics—a $12B company tackling similar problems to ours.
• Benefits that Support You: Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.
  
  

Room to Grow: As an early member of the team, you’ll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.

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