Recreation Manager - Sports And Leisure - Jumeirah Zabeel Saray

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe. Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with opening of the iconic Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Zabeel Saray

Jumeirah Zabeel Saray is an exclusive beachside resort located in the west crescent of Palm Jumeirah in Dubai. Inspired by the palaces of the Ottoman Empire, the resort is home to the award-winning Talise Ottoman Spa, a curated selection of restaurants, and family-friendly experiences. Guests can also enjoy water sports, with a private jetty offering shuttle boat transfers to and from the mainland of Dubai.

About The Job

An exciting opportunity has arisen for a Recreation Manager to join Sports & Leisure for Jumeirah Zabeel Saray.

The Main Duties And Responsibilities Of This Role Include

• Oversees multiple resort leisure facilities and programs, including pools, watersports, kids and teens clubs, tennis courts, cinema, and resort activations/events, ensuring smooth and engaging guest experiences.
• Manages daily operations and staffing within the Sports & Leisure Department, including scheduling, cleanliness, maintenance follow-ups, and operational walk-throughs.
• Leads team performance and development, conducting regular meetings, training sessions, coaching, and performance appraisals to maintain high service standards.
• Coordinates cross-departmental initiatives, such as sunlounger service with F&B, marketing plans, and guest feedback handling, ensuring seamless collaboration and guest satisfaction.
• Handles administrative and strategic tasks, including SOP updates, document approvals, membership sales, market research, and acting as Duty Manager when required.
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• The candidate brings solid experience in managing Sports and Leisure operations within a large 5-star resort, including handling resort memberships and delivering exceptional guest experiences.
• They demonstrate strong leadership and communication skills, effectively managing large teams while maintaining high service standards and guest satisfaction.
• With a results-driven mindset, they are highly organized, commercially focused, and capable of working under pressure to meet deadlines and achieve targets.
• Technologically proficient and culturally aware, they possess excellent interpersonal skills, a passion for customer care, and a commitment to upholding the company’s guiding principles.
  
  

About The Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits Include

• Supportive and inclusive work environment
• Access to Learning & Development programs and clear pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company-provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual and flight from your home country
• Competitive tax-free salary paid in UAE Dirhams (AED)

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