Receptionist

Job Description

About Us: Network International is the largest Financial Technology company in the Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we have been growing in the direct-to-consumer card segment as well.

Our EVP: At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.

About The Role: As a receptionist, you will be the first point of contact for visitors, employees, and external stakeholders, creating a welcoming and professional experience. This entry-level role is responsible for managing front-desk operations, handling incoming calls, supporting administrative tasks, and assisting the Facilities team to ensure the smooth day-to-day running of the office.

Responsibilities

• Welcome and greet visitors, offering a warm and friendly welcome.
• Answer and redirect incoming phone calls, ensuring efficient call management.
• Assist with administrative tasks, including filing, data entry, and record-keeping.
• Coordinate with security and facility staff to ensure a safe and well-maintained office environment.
• Manage and maintain the reception area, ensuring it is presentable and well-stocked.
• Handle mail and package deliveries, ensuring proper distribution.
• Provide excellent customer service to internal and external clients.
• Assist with event coordination and setup, as required.
• Maintain a professional and positive attitude at all times.
• Perform other ad-hoc duties as assigned by the Facilities Manager.
  
  

• High school diploma or equivalent qualification.
• Previous experience in a similar role, preferably in a corporate setting.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite or similar software.
• Ability to work independently and manage multiple tasks.
• A friendly and approachable demeanor.
• Basic knowledge of office administration practices.
• Willingness to learn and adapt to new procedures.
• Flexibility to work occasional overtime, as needed.