Receptionist (225-928)

We are seeking a motivated and professional Receptionist to join our dynamic team and serve as the first point of contact for our clients and visitors. The ideal candidate will be enthusiastic about providing an exceptional customer service experience and will possess excellent organizational and multitasking skills. As a Receptionist, you will be responsible for handling a variety of administrative tasks, as well as ensuring the smooth operation of the front office. Your role will be vital in maintaining the overall professional image of the organization, as you will be responsible for creating a welcoming atmosphere for both guests and employees. If you are someone who thrives in a fast-paced environment and enjoys being part of a team, we encourage you to apply and become the face of our company.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office with a warm and friendly demeanor.
• Direct visitors to the appropriate person or department as required with clear and precise communication.
• Answer, screen, and forward incoming phone calls while providing accurate information to callers.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Manage and organize appointments and meetings, ensuring that schedules are updated and accurate.
• Receive and sort daily mail, deliveries, and couriers to the correct recipients within the office.
• Ensure the reception area is tidy and presentable, equipped with all necessary stationery and material.
• Perform basic clerical duties such as filing, photocopying, transcribing, and faxing as required.
• Maintain employee and department directories for reference and ensure that contact information is current.
• Coordinate with facility management for basic housekeeping and maintenance tasks around the office.
• Assist in handling emergencies in a calm and professional manner, following company protocols.
• Participate and assist in company events and functions to support administrative and logistical tasks.

Requirements

• High school diploma or equivalent required; additional certification is a plus.
• Proven work experience as a Receptionist or in a similar role for at least one year.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong verbal and written communication skills to effectively interact with visitors and staff.
• Excellent organizational skills with a high degree of attention to detail and accuracy.
• Ability to multitask and manage multiple responsibilities in a fast-paced environment.
• Professional appearance and manner, maintaining a positive demeanor at all times.