Receptionist (225-914)

As the first point of contact for our esteemed guests and visitors, the Receptionist plays a crucial role in creating a welcoming and professional environment. This position is pivotal in the smooth operation of our organization, as it involves managing incoming calls, directing visitors, and handling inquiries efficiently. The ideal candidate should possess exceptional communication skills, have a friendly demeanor, and be organized to handle administrative tasks effectively. A Receptionist not only ensures the reception area is presentable at all times but also helps in coordinating front-desk activities, including distributing correspondence, arranging meetings, and other associated duties. With a focus on customer service, a Receptionist contributes significantly to enhancing the client and visitor experience, reflecting the company’s commitment to superior service and operational excellence.

Responsibilities

• Greet and welcome guests promptly as they arrive at the office.
• Direct visitors to the appropriate person and office with clarity.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the reception area is tidy and presentable with necessary stationery.
• Provide basic and accurate information in-person and via phone or email.
• Receive, sort, and distribute daily mail and deliveries appropriately.
• Maintain office security by following safety procedures and controlling access.
• Update calendars and schedule meetings for executives as required.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Manage and ensure the use of office supplies effectively and re-order as needed.
• Keep updated records of office expenses and costs accurately.
• Coordinate with other departments for administrative tasks and support requirements.

Requirements

• High school diploma or equivalent; additional certification is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite and basic computer skills necessary.
• Professional attitude and appearance with a customer-oriented approach.
• Solid written and verbal communication skills are essential.
• Ability to be resourceful and proactive when issues arise promptly.
• Multitasking and time-management skills with attention to detail.