Receptionist (225-707)

A Receptionist plays a crucial role in the smooth operation of an organization. They are often the first point of contact for clients, visitors, and employees, making their role vital to creating a positive impression of the company. Receptionists manage phone calls, greeting guests, and directing them to the appropriate departments or personnel. They are responsible for handling a range of administrative tasks that contribute to the efficient functioning of an office. Receptionists must possess excellent communication and organizational skills to manage both the front desk operations and additional administrative duties effectively. This role is ideal for individuals who thrive in a fast-paced environment, enjoy working with people, and possess strong multitasking abilities.

Responsibilities

• Greet all visitors and clients warmly and professionally upon their arrival.
• Answer, screen, and forward incoming phone calls to the correct recipients.
• Maintain office security by following safety procedures and controlling access.
• Schedule and coordinate meetings, appointments, and conference rooms as needed.
• Assist in the management of office supplies and place orders when necessary.
• Provide basic and accurate information in-person and via phone/email.
• Receive and sort daily mail/deliveries/couriers into appropriate categories.
• Keep updated records of office expenses and costs under supervision.
• Perform other clerical duties such as filing, photocopying, and faxing required.
• Support colleagues with administrative tasks to ensure smooth operations.
• Manage and update official contact lists and relevant documentation regularly.
• Coordinate with the housekeeping staff to keep the reception area clean.

Requirements

• Proven work experience as a Receptionist or similar front office role.
• Proficiency in Microsoft Office Suite, especially Word and Excel applications.
• Solid written and verbal communication skills are essential for this role.
• Excellent organizational abilities and multitasking skills are required.
• Customer service orientation and the ability to handle diverse people.
• Familiarity with office machines, such as printers and fax machines, is beneficial.
• High school diploma; additional certification in Office Management is a plus.