Receptionist (225-702)

The role of a Receptionist is pivotal in any organization as they act as the first point of contact for visitors and clients. Receptionists provide administrative support across the organization and ensure all responsibilities are completed with high-quality standards and in a timely manner. They are responsible for handling the front office reception and administration duties, such as greeting visitors, answering phones, handling company inquiries, and sorting and distributing mail. This position requires excellent communication skills, multitasking abilities, and a pleasant demeanor to foster a welcoming and professional environment. A Receptionist is often seen as the face of the company and plays a critical role in creating a positive impression on both external and internal stakeholders. Candidates should have strong organizational skills and the ability to handle multiple tasks efficiently.

Responsibilities

• Greet clients and visitors with a positive and helpful attitude.
• Assist clients in finding their way around the office premises.
• Maintain workplace security by issuing, checking, and collecting badges.
• Handle incoming calls and connect with the appropriate department.
• Maintain the reception area in an organized and clean condition.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Provide basic and accurate information in-person and via phone/email.
• Manage booking of meeting rooms and notify the respective person.
• Perform other clerical duties such as filing, photocopying, and faxing.
• Ensure knowledge of staff movements in and out of the organization.
• Assist with a variety of administrative tasks including copying and faxing.
• Handle inquiries, take messages, and forward calls and mails as needed.

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Hands-on experience with office equipment like printers and fax machines.
• Professional attitude and appearance with excellent customer service skills.
• Solid written and verbal communication abilities to converse effectively.
• Excellent organizational skills and the ability to multitask efficiently.
• High school diploma; additional certification in Office Management is a plus.