Receptionist 20F26

A Receptionist serves as the first point of contact for visitors and clients, representing the company in a professional and friendly manner. This job involves managing the front desk and performing a variety of administrative and clerical tasks to support the office operations. The Receptionist will be responsible for handling incoming calls, scheduling appointments, and providing accurate information to inquiries. The role requires excellent communication skills, as it includes interacting with various departments and maintaining a positive work environment. The ideal candidate will be organized, customer-focused, and able to multitask effectively in a fast-paced setting.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office quickly and professionally.
• Answer, screen, and forward incoming phone calls efficiently and pleasantly.
• Ensure the reception area is tidy and presentable with all necessary stationery and material.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries appropriately and timely.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Assist with scheduling appointments and maintaining office calendars for meetings and events.
• Manage visitor logs and maintain proper records of all visitors entering the premises.
• Order front office supplies and keep an inventory of stock regularly.
• Support office members with various administrative tasks as required.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing when needed.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite and familiar with office equipment like printers.
• Professional attitude and appearance with strong communication skills.
• Solid written and verbal communication skills are essential for this role.
• Excellent organizational skills with the ability to multitask and prioritize daily workload.
• Customer service-oriented with the ability to interact with people of all levels.
• High school diploma; additional certification in Office Management is a plus.