Receptionist 18N25

We are seeking a personable and dynamic Receptionist to join our team at 18N25. As the first point of contact for our company, the receptionist will be responsible for creating a welcoming environment and providing exceptional service to visitors and clients. The ideal candidate will excel in communication, multitasking, and have a strong customer service orientation. The receptionist will manage incoming calls, scheduling appointments, and ensuring that the front desk operations run smoothly. If you are organized, friendly, and have a passion for helping others, this is a fantastic opportunity to grow with our team and make a significant impact on our organization's success.

Responsibilities

• Greet and welcome visitors upon arrival at the office with a friendly demeanor.
• Answer, screen, and forward incoming phone calls in a professional manner.
• Manage the incoming and outgoing mail, deliveries, and courier services efficiently.
• Maintain the reception area in a tidy and presentable manner at all times.
• Provide accurate information to clients and visitors by answering queries.
• Schedule and confirm appointments and manage meeting room calendars effectively.
• Assist in administrative tasks such as copying, faxing, and filing documents.
• Support the HR and administrative departments with various clerical duties.
• Monitor office supplies inventory and place orders when necessary to avoid shortages.
• Coordinate with the facilities team for office maintenance and repair needs.
• Ensure compliance with security procedures and review visitor logs regularly.
• Handle sensitive information confidentially and adhere to data privacy regulations.

Requirements

• High school diploma or equivalent; relevant certification is a plus.
• Proven work experience as a receptionist, front desk representative, or similar role.
• Proficiency in Microsoft Office Suite and other office management software.
• Strong verbal and written communication skills in English are essential.
• Excellent customer service skills with a focus on client satisfaction.
• Ability to handle multiple tasks and manage time effectively with minimal supervision.
• Must be well-organized, detail-oriented, and able to maintain confidentiality.