Receptionist 07N25

The Receptionist plays a crucial role as the first point of contact for visitors and clients. This position demands a blend of excellent communication, organizational, and customer service skills to provide a welcoming atmosphere. The Receptionist will manage front desk operations, coordinate office activities, and ensure efficient and effective communication within the organization and with external stakeholders. This role requires a friendly demeanor, professional appearance, and an aptitude for managing multiple tasks in a busy environment. As an integral part of the administrative team, the Receptionist contributes to the smooth running of the office and enhances the visitor experience through professionalism and attention to detail.

Responsibilities

• Greet visitors warmly and direct them to the appropriate person or department.
• Answer, screen, and forward incoming phone calls with professionalism and efficiency.
• Provide basic and accurate information in person and via phone or email.
• Ensure the reception area is tidy, presentable, and equipped with necessary supplies.
• Receive, sort, and distribute daily mail and deliveries promptly to staff members.
• Maintain office security by following safety procedures and controlling access.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Assist with various administrative tasks including copying, faxing, and filing documents.
• Update calendars and schedule meetings for executives or department heads as needed.
• Manage and maintain office equipment such as printers and copiers for optimal operation.
• Coordinate travel arrangements and itinerary management for staff and executives.
• Assist in preparing and distributing internal communication and reports.

Requirements

• High school diploma or equivalent; additional certification in Office Management is a plus.
• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Hands-on experience with office equipment like printers and fax machines.
• Strong organizational skills with the ability to manage multiple tasks effectively.
• Excellent verbal and written communication skills are essential for this role.
• Professional attitude and appearance with a customer service-oriented personality.