Receptionist 07J26

The Receptionist plays a crucial role in being the first point of contact for clients, visitors, and customers. As the face of the company, the Receptionist is responsible for maintaining a friendly and professional atmosphere in the reception area, ensuring all visitors experience a positive impression of the company. This role involves directing calls and visitors to the appropriate staff members, managing correspondence, and supporting office functions with administrative tasks. The ideal candidate is organized, has outstanding communication skills, and possesses a pleasant personality to enhance customer satisfaction and staff collaboration. Whether it’s greeting guests with a warm welcome or multitasking between office administration duties, this position is key to the seamless operation of business activities.

Responsibilities

• Greet and welcome guests promptly and in a professional manner.
• Answer, screen, and forward incoming phone calls efficiently and politely.
• Provide basic information to clients and visitors regarding company services.
• Receive, sort, and distribute daily mail and deliveries to relevant personnel.
• Schedule and confirm appointments, meetings, and conference room bookings.
• Maintain security by following procedures and controlling access at reception.
• Keep updated records of office expenses and costs accurately and punctually.
• Coordinate with internal staff to ensure seamless office operations run smoothly.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Assist with administrative tasks such as data entry and document management.
• Monitor and maintain office equipment and supplies, ordering new items as necessary.
• Liaise with facility management vendors, including cleaning, catering, and security services.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite and general computer literacy is essential.
• Hands-on experience with office equipment such as printers and fax machines.
• Professional attitude and appearance with a friendly and welcoming demeanor.
• Solid written and verbal communication skills, including telephone etiquette.
• Ability to be resourceful and proactive when issues arise at reception.
• Multitasking and time-management skills, with the ability to prioritize tasks effectively.
• Strong organizational skills and high attention to detail in all responsibilities.