Receptionist 03N25

As a Receptionist at 03N25, you will be the first point of contact for our company, and your primary responsibility will be to deliver a warm and professional greeting to our visitors and clients, thus setting the tone for their experience with our organization. Your role involves performing a variety of administrative tasks to ensure the front office operates smoothly and efficiently. This position demands a polished communicator with a friendly demeanor, capable of handling multiple tasks in a fast-paced environment. You will need to be organized and possess excellent problem-solving skills to manage a variety of client inquiries, liaise with internal teams, and maintain the reception area. If you excel at engaging with people and thrive in a dynamic setting, this role provides a rewarding opportunity to support operations while contributing positively to our brand's image.

Responsibilities

• Greet and welcome visitors, ensuring a friendly and professional reception experience.
• Manage incoming phone calls and direct them to the appropriate personnel.
• Maintain a tidy and welcoming reception area at all times.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail and deliveries promptly.
• Schedule meetings and coordinate with relevant team members for room bookings.
• Manage office supply inventory and place orders as necessary.
• Assist in preparing and organizing meeting or conference rooms.
• Ensure office security by following procedures and controlling access via the reception desk.
• Support staff with administrative tasks as required, including filing and photocopying.
• Handle customer complaints promptly and direct them to the appropriate department.
• Coordinate with the cleaning staff to maintain the cleanliness of the office daily.

Requirements

• Proven work experience as a Receptionist or in a similar role.
• Proficiency in Microsoft Office Suite and office equipment, like printers.
• Professional attitude and appearance, with strong interpersonal skills.
• Solid written and verbal communication abilities in both formal and informal settings.
• Ability to be resourceful and proactive when issues arise unexpectedly.
• Excellent organizational skills with high attention to detail and multitasking abilities.
• High School diploma; additional certification in Office Management is a plus.