Quality Controller

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Al Rostamani Trading Company is the sole authorized distributor of Suzuki and Citroën across the UAE with Sales, Service and Parts outlets able to serve its customers throughout the country.

Job Purpose

The job holder is responsible for conducting a road test drive on vehicles prior to repair or service as well as after it is done to ascertain the vehicle is ready for delivery. The role involves ensuring the vehicle has no defects and meeting set quality and service standards.

Job Responsibilities

• Conducts a test drive of the vehicle along with the customer to verify the complaint. This includes identifying the complaints as advised by the Service Advisor and noting any other defects observed during the road test
• Prepares a report of the findings and communicates the details to the workshop supervisor to facilitate repair as needed
• Conducts a test drive to ensure the initial complaint is resolved. This includes notifying the Foreman if any additional work is required and preparing a report (Final inspection sheet) on information such as jobs that require immediate attention, those that can be done at a later stage and repetitive/return jobs.
• Advises the Foreman of additional jobs as per the findings in the report to facilitate customer approval for further repair
• Communicates the final road test results to the Foreman to ensure all jobs are completed before the vehicle is ready for collection
• Parks received and tested vehicles to appropriate areas
• Conducts training of customer’s drivers to familiarize them with the vehicle e.g. features, options, operating procedures, etc
• Attends training conducted by Principal representatives to keep abreast with new technology
• Attends regular meetings with the Team to discuss issues and receive feedback as required
  
  

Job Requirements

Qualifications

3 year diploma / degree in Automobile/mechanical engineering

Experience

Minimum 4 - 5 years of workshop technical experience in automotive industry with Passenger Cars.

Knowledge & Skills

Diagnostic skills & Technical expertise

Well organised & effective plans in all situations.

Methodical approach for better inputs, result oriented

Can work under pressure with deadlines and able to work independently.

Sets and achieve highest work standard at all the times.

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

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