Quality Check Coordinator
Ounass
United Arab Emirates
18th July 2025
2507-2599-11
Job Description
- Establish and maintain strong working relationships with the Buying team and brand partners
- Ensure consistent communication with vendors to resolve outstanding issues
- Track, investigate, and communicate findings related to vendor chargebacks
- Record and monitor vendor compliance issues, and reconcile monthly vendor charges and damages
- Monitor and facilitate the return process for damaged items
- Create seasonal damage reports by brand, category, and SKU level
- Collaborate with relevant teams to initiate and suggest process improvements; report and escalate concerns as needed
- Work closely with the Logistics team to ensure all incoming products are processed through quality control
- Support product inspections to ensure alignment with quality, fit, and style standards
- Analyze damaged items using knowledge of product fit, brand details, and market trends; provide exception handling and resolution guidance
- Partner with the Buying team and vendors to address issues that fall outside standard procedures
- Coordinate and lead product review meetings to identify product issues and facilitate resolutions
- Provide structured feedback and make informed recommendations to resolve product-related conflicts
- Liaise with Logistics and Supply Chain teams to resolve queries related to inbound deliveries, quality checks, and damages
- Identify and recommend process and system improvements to enhance overall operational effectiveness
Job Details
| Role Level: | Entry-Level | Work Type: | Temporary |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | https://www.ounass.ae/ | Job Function: | Quality Assurance & Control |
| Company Industry/ Sector: |
Technology Information and Internet | ||
What We Offer
About the Company
Ounass presents a carefully-curated edit of exclusive capsule collections from local and international designers of the highest caliber, housing the Middle East’s widest range of top-tier designers. From fashion & beauty to lifestyle and homeware, Ounass has boasted over 300 luxury brands since launching in December 2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site.Dedicated to impeccable local talent and local service alike, Ounass currently operates exclusively within the Middle East. An extensive array of opulent collections and coveted seasonal pieces is presented through a tailored website, app and Personal Shopping service, refined and polished to provide a personalized experience.Based in Dubai, the world’s new capital of fashion, we provide a 2-hour delivery in Dubai and same or next day delivery service within the UAE, as well as express delivery to KSA, Kuwait, Oman, Bahrain & Qatar. As Ounass takes a step into sustainable luxury, our opulent selection arrives in your preference of eco-friendly or premium packaging. Ounass is proud to be home to some of the industry’s top insiders. Scouring the globe for leading trends, our expert team reports on the latest fashion updates, coveted insider information, and exclusive interviews for you to read and shop.
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