Public Relations Officer

The Government Relations Officer manages government relations, immigration, and administrative services for FrieslandCampina Middle East DMCC (FCME).

The role handles employee visa transactions through DMCC, coordinates dependent visa services through AMER and/or appointed agencies, and supports government authorizations, PO Box administration, banking document collection, and office events.

Working closely with HR, Finance, employees, and service providers, the role ensures timely processing, compliance, and accurate documentation

1. DMCC & Government Relations

• Manage company and employee transactions through DMCC and relevant authorities.
• Represent FCME in document submissions and collections within the assigned authorization.
• Maintain government portal access and current company and authorized representative details.
• Resolve pending, returned, or rejected applications and keep HR informed of relevant procedural or regulatory changes.
• Coordinate banking document collection and related administrative services as required.

2. Visa & Immigration — DMCC

• Manage employment visa applications, renewals, amendments, and cancellations, including entry permits, status changes, medical fitness, and Emirates ID requirements.
• Verify supporting documents and guide employees through the process.
• Monitor visa and Emirates ID expiry dates and initiate timely renewals.
• Coordinate visa cancellations during offboarding.
• Maintain a transaction tracker and provide HR with progress updates.

• Process passport updates following renewal, replacement, loss, or changes to personal information.
• Coordinate amendments to employee, passport, and employment details in DMCC and immigration records.
• Follow applications through to completion and provide updated documents and confirmations to HR

3. Post Office & PO Box Administration

• Manage PO Box services, annual renewals, and official correspondence collection.
• Maintain or update Post Office representative authorizations and cards.
• Ensure proper custody and handover of keys, cards, and other access items.

4. Document Attestation, Legalization & Translation

• Coordinate attestation, legalization, certification, and translation through relevant authorities and authorized providers.
• Verify submission requirements and provide completed documents to HR or the relevant department.

5. Government Payments & Expense Administration

• Coordinate government transaction payments and obtain the required approvals.
• Maintain receipts and supporting documents and reconcile expenses with Finance.
• Manage and hand over assigned petty cash in accordance with Company procedures.

6. Documentation & Record Management

• Promptly provide HR with all employee and dependent immigration documents, including those obtained through external agencies.
• Maintain complete, organized, and retrievable records in approved Company locations.
• Protect personal information and ensure records are not held solely in individual emails, devices, physical files, or government portals.

7. Office Events & Employee Engagement

• Coordinate office events, including year-end celebrations, cultural festivities, team gatherings, and other employee activities.
• Support HR with event proposals, budgets, schedules, communications, and attendance.
• Obtain vendor quotations and approvals and coordinate bookings, catering, decorations, equipment, and venue arrangements.

Oversee event setup, on-site support, and cleanup

Reporting to HR Business Partner