The Public Relations Officer (P.R.O) is responsible for managing all government-related processes, visa administration, licensing, and compliance matters for the organization in the UAE. The role requires strong knowledge of UAE labor laws, immigration procedures, and government portals, ensuring timely processing and full legal compliance.
Responsibilities
Directly Reporting to Regional HR Manager.
Government & Immigration Affairs
Manage and process all UAE employment visas, residence permits, Emirates ID, medical tests, labor cards, and work permits.
Handle visa applications, renewals, cancellations, status changes, and amendments for employees and dependents.
Liaise with MOHRE, GDRFA, ICP, Dubai Courts, Police, Immigration, and other government authorities.
Ensure timely renewal of visas, trade licenses, establishment cards, and labor files.
Company Licensing & Compliance.
Coordinate company trade license renewals, amendments, and approvals.
Manage establishment cards, immigration files, labor quotas, and company registrations.
Ensure compliance with UAE labor laws, immigration rules, and local regulations.
Maintain updated records of licenses, permits, and legal documents.
Assist employees with visa-related queries and official documentation.
Coordinate onboarding and offboarding formalities related to government requirements.
Handle family visa processing and dependent sponsorship where applicable.
Support HR in audits, inspections, and government compliance checks.
Maintain strong working relationships with government officials and typing centers.
Track application statuses and follow up proactively to avoid delays or penalties.
Represent the company professionally during government visits and inspections.
Documentation & Record Management
Required Skills & Competencies
In-depth knowledge of UAE immigration, labor laws, and government procedures.
Hands-on experience with MOHRE, GDRFA, ICP, Free Zone portals, and Tasheel/AMER systems.
Strong organizational and time-management skills.
Excellent communication and coordination abilities.
Ability to work independently with minimal supervision.
Attention to detail and problem-solving skills
Experience And Qualifications
Minimum 5–8 years of relevant UAE experience as a P.R.O.
Must be a UAE National and hold a family book
Experience handling large employee volumes and multiple visa categories.
Experience working with mainland and/or Free Zone entities.
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