Project Manager

Plans and manages client and internal projects from scoping through to delivery, acting as the main delivery contact for assigned clients. The Project Manager will also ensure client and internal projects are planned, delivered and reported to standard, on time and within agreed hours. Acts as the clear delivery contact for all stakeholders and gives the leadership team full visibility of delivery.


Requirements

KEY RESPONSIBILITIES

Project Planning & Delivery

• Plan and run client and internal projects from scoping through to completion.
  
• Build project plans with clear milestones, owners, dependencies and timelines.
  
• Coordinate delivery across internal teams so handoffs happen on time.
  
• Manage change requests on active projects against agreed scope.
  

Client Project Management

• Act as the main delivery contact for assigned clients and their projects.
  
• Translate client requirements into clear briefs and requests for delivery teams.
  
• Run regular project updates with clients on progress, risks and next steps.
  
• Compile and review client reports from delivery teams before they are sent.
  

Work Intake & Scoping

• Run one central intake process for all client and internal work requests.
  
• Route standard requests to the right team through the established SOP.
  
• Identify bespoke requests and confirm requirements with key stakeholders.
  
• Prepare project proposals for bespoke work, agreeing pricing with senior leadership.
  

Tracking, Risk & Control

• Track all projects, tasks and key deliverables from start through to completion.
  
• Maintain risk logs and trackers so status, owners and risks are always current.
  
• Escalate blocked, at-risk or overdue items to the relevant team early.
  
• Audit completed deliverables against agreed scope, standards and acceptance criteria.
  

Hours & Utilisation

• Allocate project management hours across clients in line with agreed service agreements.
  
• Ensure all project time is logged accurately and on time.
  
• Track hours against each client agreement and flag over-servicing early.
  
• Report monthly on billable hours and utilisation against targets.
  

Reporting & Process Improvement

• Produce weekly project status reports on delivery, risks and hours.
  
• Run project meetings, record decisions and track agreed actions to closure.
  
• Identify and report recurring delays, bottlenecks and errors.
  
• Maintain project templates and recommend workflow and tool improvements.
  

Required:
3 to 5 years in project management, ideally in an agency, consultancy or managed services environment.
Proven experience delivering client projects to agreed scope, timelines and hours.
Experience scoping work and preparing project proposals with stakeholders.
Experience managing scope, change requests and project risks.
Experience tracking billable hours or utilisation against targets.
Hands-on experience with project or workflow tools (Jira, Asana, Monday or similar).
Strong Excel or Google Sheets skills for tracking and reporting.
Excellent written English and attention to detail.
A degree in a relevant field or equivalent experience.

Nice to Have:
PRINCE2, PMP, CAPM or Agile certification.
Experience in shared services environments.
Experience managing projects for multiple clients at the same time.
Experience with time tracking tools and service level reporting.
Experience building workflows or automations in project tools.
3 to 5 years in project management, ideally in an agency, consultancy or managed services environment.
Proven experience delivering client projects to agreed scope, timelines and hours.
Experience scoping work and preparing project proposals with stakeholders.
Experience managing scope, change requests and project risks.
Experience tracking billable hours or utilisation against targets.
Hands-on experience with project or workflow tools (Jira, Asana, Monday or similar).
Strong Excel or Google Sheets skills for tracking and reporting.
Excellent written English and attention to detail.
A degree in a relevant field or equivalent experience.


Benefits

At Nexus Solutions, we value each team member and believe in building high-performing teams within a collaborative, close-knit scale-up environment that encourages ownership, accountability, and long-term growth.

With European roots and operations across six countries, we have an established presence in Dubai and are now actively expanding our footprint in the region. As we grow, we are focused on strengthening our culture with people who are driven, commercially minded, and committed to building strong working relationships and a shared team spirit.

Our global team delivers a wide range of technology, operational, and consulting solutions to clients. In an increasingly complex and tightly regulated environment, our clients need more than just world-class technology, they need experienced partners who can guide them through regulatory, operational, and compliance challenges.

Why Join Us?
Make an Impact: Your work will directly contribute to our organizational growth and financial health.
Collaborate Globally: Work with dynamic teams across multiple countries
Innovative Environment: We value ideas and move fast to implement improvements
Great Culture: We work hard, support each other, and enjoy what we do.

What We Offer
Premium Medical Insurance: Your health and well-being are our priority.
Performance-Based Bonuses: Annual rewards based on your contribution and impact
Corporate Benefits: Including gifts for special occasions and team-building activities

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