Project Management Lead

Who You Are

Love making things happen? Do you get a weird amount of satisfaction from a perfectly organized spreadsheet, a seamless workflow, and a team running like a well-oiled machine? We should talk.

At Tactical, we build the kind of work people actually stop to watch—producing world-class creative for global giants like Spotify, Snapchat, and Amazon. But brilliant creative doesn’t just happen by magic. It takes an absolute mastermind behind the scenes to keep the chaos organized, protect the budgets, and turn wild ideas into reality.

This isn't a "sit back and take notes" kind of job. You’ll be the operational anchor of our agency, owning the Project Management function, mentoring a killer team of PMs, and personally steering our biggest, most complex projects.

In short: You’ll own the function. Lead the team. Run the most important projects.

What You'll Be Doing

• Leveling up the team: Leading, coaching, and mentoring our PM team. You’ll build a culture of accountability, run 1-to-1s, and help them level up their commercial and project leadership skills.
• Guarding the framework: Setting the gold standard for how projects are scoped, planned, and delivered across the entire agency before they even hit production.
• Running the big gigs: Stepping up to personally drive our highest-value, most complex, and strategically vital projects.
• Protecting the money: Ensuring our projects are as profitable as they are creative by catching scope creep early, managing budgets, and keeping delivery tight.
• System mastery: Acting as the ultimate guardian of our PM tool, Productive, ensuring all data is pristine, accurate, and trusted across the agency.
• Building bridges: Partnering with Creative, Client Services, and Finance to keep everyone aligned, navigate shifting priorities, and make sure PM is viewed as a strategic partner, not a support function.
  
  

• Believes in great delivery: You know that strong project management isn’t just about tracking tasks—it’s about creating clarity and helping teams do their best work.
• Is calm in the wild: Organized by nature, you bring structure without the boring bureaucracy, and you thrive in fast-moving agency environments where priorities pivot fast.
• Has the track record: You bring proven experience leading PM or delivery teams within a creative, social, or digital agency setup.
• Talks numbers and deadlines: You possess sharp commercial awareness and understand project profitability, resource allocations, and scoping inside out.
• Knows the tech stack: You are a pro at navigating agency management platforms like Productive, Monday.com, Asana, or similar tools.
• Brings the energy: You have zero ego, great communication skills, a solutions-focused mindset, and a genuine passion for helping people grow.