PRODUCTION

Key Responsibilities:

Ice Cream Production

• Prepare and produce ice cream products according to standardized recipes and production schedules.

• Measure and mix ingredients accurately to ensure consistent product quality.

• Operate ice cream production equipment safely and efficiently.

• Monitor freezing, storage, and product quality during the production process.

• Ensure proper texture, flavor, appearance, and consistency of finished products.

Ice Cream Cake Production

• Prepare ice cream cakes according to customer orders and company standards.

• Assemble cake layers, fillings, toppings, and decorations accurately.

• Perform cake finishing, decorating, and presentation according to brand guidelines.

• Ensure customized orders are completed accurately and on time.

• Maintain high standards of product appearance and presentation.

Food Preparation and Quality Control

• Follow recipes, portion standards, and production procedures.

• Check ingredients for freshness, quality, and proper storage conditions.

• Conduct quality checks on finished products before packaging.

• Maintain consistency in taste, size, and appearance of all products.

• Report any quality issues or production concerns to the supervisor.

Food Safety and Hygiene

• Follow HACCP, food safety, and sanitation procedures.

• Maintain proper hygiene, grooming, and cleanliness standards.

• Ensure correct handling, labeling, storage, and rotation of ingredients using FIFO principles.

• Maintain clean and sanitized workstations, tools, and equipment.

• Follow temperature control procedures for frozen products.

Inventory and Production Support

• Monitor ingredient and packaging material levels.

• Assist with receiving, storing, and organizing raw materials and supplies.

• Minimize product waste through proper handling and portion control.

• Support stock counting and production planning activities.

• Ensure products are properly packed, labeled, and stored.

Equipment and Workplace Maintenance

• Operate production equipment safely and responsibly.

• Clean and maintain machines, tools, and work areas after use.

• Report equipment issues, defects, or maintenance requirements.

• Follow workplace safety procedures at all times.

Teamwork

• Work closely with production team members to meet daily targets.

• Support peak production periods and urgent customer orders.

• Follow instructions from supervisors and contribute to continuous improvement.

• Perform other duties assigned by the Production Supervisor or Manager.

Qualifications

• High school diploma or equivalent.

• Previous experience in ice cream production, bakery, pastry, dessert, or food manufacturing is an advantage.

• Basic knowledge of food preparation and production processes.

• Experience in cake decorating is preferred.

• Knowledge of food safety and hygiene practices.

• Ability to work in a cold production environment.

• Willing to work shifts, weekends, and public holidays as required.