Emirates Islamic
United Arab Emirates
14th July 2025
2507-2775-6
Job Description
The job holder will be interacting mainly with the High Net Worth / Priority customers of the Bank, explaining key features and risks involved in certain products, and ensuring customers understand these risks before confirming go ahead.
Given the profile of customers typically involved, the job holder will also address customer queries and provide bespoke solutions as and when required during customer interactions.
The role requires communication skills, ability to learn about complex products and processes quickly, teamwork, responsibility, and ownership for issues, process know-how, and innovative problem-solving skills.
Key Results:
Role Level: | Entry-Level | Work Type: | Full-Time |
---|---|---|---|
Country: | United Arab Emirates | City: | Dubai |
Company Website: | http://www.emiratesislamic.ae | Job Function: | Customer Service |
Company Industry/ Sector: |
Banking |
Emirates Islamic (DFM: EIB), part of Emirates NBD Group, is a leading Islamic financial institution in the U.A.E. Established in 2004 as Emirates Islamic Bank, the bank has established itself as a major player in the highly competitive financial services sector in the U.A.E. Emirates Islamic offers a comprehensive range of Shari’a-compliant products and services across the Personal, Business and Corporate banking spectrum with a network of 40 branches and 221 ATMs/CDMs across the U.A.E. In the fast-growing area of online and mobile banking, the bank is an innovator, being the first Islamic bank in the U.A.E. to launch a mobile banking app and offer Apple Pay, as well as being the first Islamic bank in the world to launch Chat Banking services for customers via WhatsApp. Emirates Islamic has consistently received local and international awards, in recognition of its strong record of performance and innovation in banking. Emirates Islamic was recognized as ‘Best Overall Islamic Bank’ and ‘Most Innovative Islamic Bank’ at the Islamic Finance News Awards 2024. The Bank was also named the ‘Most Innovative Islamic Bank’ at the prestigious Euromoney Islamic Finance Awards 2024. As part of its commitment to the U.A.E. community, the Emirates Islamic Charity Fund provides financial aid to those in need, with a focus on food, shelter, health, education and social welfare contributions. Emirates Islamic Bank (P.J.S.C.) is licensed by the Central Bank of the UAE.
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