Product Manager

About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

As a Product Manager, you will be responsible for...

• Engaging executive and corporate users to understand needs, decision workflows and pain points.
• Translating requirements into clear product definitions, user stories and acceptance criteria.
• Running structured discovery and experimentation to validate value and feasibility before making build commitments.
• Identifying opportunities to extend assigned products from task-level support to broader workflow automation and contributing these to the product roadmap.
• Owning the end-to-end delivery of assigned AI products, including Rocket, from definition through to launch.
• Ensuring quality, usability and readiness criteria are being met before release to a senior user base.
• Owning assigned products after launch and driving iterative improvement based on usage data and user feedback.
• Defining, tracking and reporting product KPIs covering adoption, usage, accuracy, satisfaction and time saved.
• Registering and maintaining AI use cases for assigned products within the agreed portfolio management process.
• Acting as the day-to-day product interface for executive and corporate stakeholders.

What you already have...

• 3 – 6 years of experience in digital or AI product management, product ownership or equivalent delivery roles.
• Bachelor’s degree in a quantitative field such as information technology, business, finance, engineering or mathematics.
• Hands-on experience in product management across discovery, delivery and lifecycle.
• Exposure to AI, automation or data-driven products.