Product Manager

Job Description

About Us: Network International is the largest Financial Technology company in the Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we have been growing in the direct-to-consumer card segment as well.

Our EVP: At Network International, we always stay ahead. In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.

About The Role: Develop, manage, and enhance lending products (e.g., SME loans) to drive portfolio growth, profitability, and customer satisfaction while ensuring compliance with regulatory and internal policies.

Job Accountabilities

Product Management & Development

• Design, develop, and launch new lending products aligned with business strategy and market demand.
• Continuously review and enhance existing lending products to improve competitiveness and profitability.
• Define product features, pricing, eligibility criteria, and customer value propositions.
  
  

Portfolio Growth & Performance

• Monitor product performance, including volumes, revenues, margins, and delinquency ratios.
• Develop strategies to grow the lending portfolio while managing risk effectively.
• Analyze market trends, customer behavior, and competitor offerings to identify growth opportunities.
  
  

Stakeholder Management

• Collaborate with Risk, Compliance, Operations, Sales, Finance, and IT teams for product lifecycle management.
• Coordinate with digital teams for online lending journeys and process improvements.
• Support sales teams with product training, campaigns, and sales enablement tools.
  
  

Risk & Compliance

• Ensure all lending products comply with regulatory requirements and internal credit policies.
• Work closely with Risk teams to maintain appropriate underwriting standards and controls.
• Monitor portfolio quality and implement corrective actions where needed.
  
  

Process Improvement & Digitalization

• Drive automation and digital transformation initiatives within the lending journey.
• Improve turnaround times (TAT) and customer experience across product touchpoints.
  
  

Reporting & Analysis

• Prepare MIS reports and dashboards on product performance.
• Present insights and recommendations to senior management
  
  

Experience/ Skills Required

• Bachelor’s degree in finance, Business Administration, Economics, or a related field.
• Master’s degree (MBA) preferred.
• 8–10years of experience in lending product management within banking or financial services.
• Strong understanding of retail/SME lending products and credit processes.
  
  

Key Skills & Competencies

• Product management and development expertise
• Strong analytical and problem-solving skills
• Knowledge of credit risk and lending lifecycle
• Stakeholder management and communication skills
• Commercial acumen and financial analysis
• Familiarity with digital lending platforms and tools
• Project management capabilities
  
  

KPIs / Success Metrics

• Lending portfolio growth (loan volumes and revenue)
• Product profitability and yield
• Portfolio quality (NPL / delinquency ratios)
• Time-to-market for new product launches
• Customer acquisition and satisfaction
  
  

Behavioral Competencies

• Strategic thinking
• Customer-centric mindset
• Attention to detail
• Proactive and results-driven
• Ability to work in a fast-paced environment
  
  

Responsibilities

Digital Lending Product Development

Product Management and Marketing

Partnerships and Strategic Alliances

Qualifications

MBA (Masters In Business Administration)

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