Procurement Manager

COMPANY: Hermès Middle East LLC

REGION: Europe – Middle East

JOB TITLE: Procurement manager

LOCATION:Dubai

REPORTING TO: Chief Financial Officer

As part of our retail subsidiarys Finance team, we are looking for a Procurement Manager to handle day-to-day procurement activities, ensuring smooth and accurate processing of purchase orders and supplier management in compliance with internal procedures.

This is a new a key operational role with cross-functional exposure in a stimulating environment.

Main responsibilities

Purchase Order Management

• Create, process and follow up on purchase orders (POs) in the ERP system
• Ensure accuracy of POs (quantities, prices, delivery terms, cost centers)
• Coordinate with internal stakeholders to gather and validate purchase requests
• Monitor PO status and ensure timely delivery confirmation

Supplier administration

• Manage supplier creation and onboarding requests in the system
• Collect and verify required supplier documentation (KYC, banking details, certifications)
• Ensure compliance with internal validation workflows and approval processes
• Maintain and update supplier master data

Operational Coordination

• Liaise with Accounting for invoice matching and payment follow-up
• Collaborate with Retail Operations and Store teams to anticipate procurement needs
• Escalate discrepancies or issues to relevant stakeholders

Reporting and compliance

• Track and report on PO status, open orders and supplier performance
• Ensure adherence to procurement policies and internal controls
• Contribute to process improvement initiatives

Procurement tool deployment

• Act as the local project lead for the implementation of a dedicated procurement tool within the subsidiary
• Collaborate with the central IT and Procurement teams to define local requirements and configuration needs
• Participate in User Acceptance Testing (UAT) and validate tool functionalities
• Coordinate change management efforts: communicate with internal stakeholders, organize training sessions and create user guides
• Ensure a smooth go-live and provide post-deployment support to end users
• Identify and escalate issues or gaps during and after deployment
• Contribute to continuous improvement of the tool based on user feedback
• Animate a community of users
• Maintain the tool and perform regular trainings

Requirements & Capabilities

Technical Skills

• Bachelors or Masters degree in Business, Supply Chain or equivalent.
• 2 to 5 years in procurement operations or administrative purchasing
• Proficiency in ERP systems (SAP)
• Good command of Excel and reporting tools
• Knowledge of procure-to-pay (P2P) processes
• Familiarity with supplier compliance requirements
• Fluency in English is required; French would be considered as an asset.

Personal Skills

• Strong attention to detail and organizational skills
• Process-oriented with a problem-solving mindset
• Good communication and cross-functional collaboration skills
• Ability to manage priorities in a fast-paced retail environment
• Strong team spirit and customer-service orientation, with a focus on supporting internal stakeholders.
• Strong alignment with Hermès values and culture.

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.