Job Description

Emirates Islamic | Dubai, UAE

At Emirates Islamic, we are committed to delivering exceptional banking services through operational excellence, innovation, and a customer-centric approach. We are seeking a highly organized and detail-oriented Processor – Central Operations to join our Operations team and support the efficient processing of banking transactions while ensuring compliance with internal policies and regulatory requirements.

Key Responsibilities

  • Validate and process operational transactions in accordance with established service standards.
  • Provide operational support and assistance to branches and internal business units.
  • Ensure adherence to internal policies, procedures, and regulatory requirements.
  • Manage account identification and closure activities in line with applicable guidelines.
  • Handle cheque return activities and ensure timely completion of related processes.
  • Liaise with internal stakeholders on operational matters and documentation requirements.
  • Resolve day-to-day operational queries and provide timely solutions.
  • Perform reconciliations and maintain accurate operational records.
  • Support operational projects, process improvement initiatives, and User Acceptance Testing (UAT).
  • Coordinate with stakeholders to ensure smooth execution of operational activities.

Qualifications & Experience

  • Higher Secondary Education or equivalent qualification.
  • Minimum 4 years of experience in banking operations or transaction processing.
  • Sound knowledge of banking operations and operational controls.
  • Familiarity with banking systems and Microsoft Office applications.
  • Strong attention to detail and accuracy.
  • Excellent communication, problem-solving, and stakeholder management skills.
  • Ability to work effectively in a fast-paced environment while maintaining high levels of compliance and quality.

What We Are Looking For

  • Strong operational and analytical mindset.
  • Ability to manage multiple priorities and meet deadlines.
  • Commitment to delivering high-quality service.
  • Team player with a collaborative approach.
  • Adaptability and willingness to learn new processes and systems.

What We Offer

  • Opportunity to build a rewarding career with one of the UAEs leading Islamic banks.
  • Exposure to a dynamic and collaborative work environment.
  • Continuous learning and professional development opportunities.
  • Competitive compensation and benefits package.
  • Career growth opportunities within the Emirates NBD Group.
  • A culture that values diversity, innovation, and employee wellbeing.

 


Job Details

Role Level: Associate Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.emiratesislamic.ae Job Function: Operations Management
Company Industry/
Sector:
Banking

What We Offer


About the Company

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