Private Banking Support Specialist Dubai

Our Company

JOB DESCRIPTION

EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice.

EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.

Our Purpose and Mission

Empowering entrepreneurial minds to create value – today and for the future.

We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.

Role

The role bridges business needs with regulatory standards and serves as a key support to the Head of Private Banking Support (HoPBS) and the Head of Private Banking (HoPB) Dubai, ensuring the smooth execution of regulatory, compliance, and operational processes for Private Banking activities in the region.

Main Responsibilities

• Approve the periodic relationship, business introducer and CIP modifications.
• Assess and approve new accounts in accordance with the authority delegated by HoPB and ensure sufficient oversight in the area.
• Keep track of the timely completion of pending items (follow-ups) and remediation of issues related to client lifecycle activities.
• Assure quality and timeliness of the activities performed by the frontline such as the content of Client Information Profiles (CIP), account documentations and periodic relationship reviews.
• Actively identify, manage, and mitigate risks arising from business operations including but not limited to AML/KYC risk, cross border, and suitability.
• Assist HoPBS in performing ex-ante controls on Private Banking activities and supporting the enhancement of the control framework
• Oversight and approval of KYC life-cycle events (review, comment, and approval of Client Information Profiles for account openings, periodic reviews, updates)
• Approval of transfers (funds, cash, securities) and overrides, including sanctions related transactions
• Link between First and Second Line of Defense
• Various ad-hoc projects including trainings where PB management is involved.
• Contribute to further strengthen the process in collaboration with CROs, HoPB, Operations and the 2nd LoD to reduce relevant metrics on process duration and rework rate.
• Adopt and disseminate the use of the platforms and tools that have been or will be introduced, including but not limited to Bankers Front, MI Dashboards, new advisory tool, Price-Pro-Run, and eBanking. Act as a triage point for question and enhancement proposals.
  
  

• Reliable and solution-oriented, strong team player
• Ability to work independently and set own agenda
• Excellent organizational, communication and interpersonal skills
• Strong analytical skills
• Experienced in the regulatory compliance business environment (3 to 5 years)
• Knowledge related to AML regulations and sanctions
• Fluent in English
• Excel literacy
  
  

• Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement
• Hands-on: Being proactive to rapidly deliver high-quality results
• Passionate: Being committed and striving for excellence
• Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset
• Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.