Presales Engineer
Barco
United Arab Emirates
2nd June 2025
2506-2910-1
Job Description
You will work with the sale team drive sales using your technical knowledge, your technical account management skills, sales ability, and a strong customer-first focus. He or she will work closely with our Territory Manager in the Middle East to achieve the desired targets.
- Provide pre-sales technical assistance, product education and demo support for Medical Display Product and Solutions as required and help Barco and Partnersales teams with the preparation of tender documents.
- Offer support to customers on technical related matters and become trusted advisor for all critical accounts and prospective customers.
- Provide QA instruction and connectivity to end users allowing them to take full advantage of our QA Web platform.
- Utilize data metrics in QA platform to engage Barco sales teams, partners, and end users, thereby reviewing their project plans
- Create, manage and execute on support contracts
- Identify potential end users; work with the Barco and Partner sales teams on planning and organizing sales opportunities
- Manage customer relations by soliciting and logging client feedback. Determine the best solution for the client in collaboration with the Product management team
- Identify areas where we can improve customer satisfaction and repeat business, then communicate those issues and possible solutions to upper management.
- Position may require up to 70% travel in region. (MEA)
- Attend, manage and participate in all required shows, meetings and training sessions.
- Be familiar with connectivity including inputs/outputs in relation to our products and be able to troubleshoot with customers as needed.
- Remain up to date on local regulations in the assigned region
- Bachelor degree; Degree in Engineering or Radiography is a plus
- Experience in a consultative selling environment in the Medical Display Technology Industry
- Good understanding of Medical Imaging Display Technology, Solutions and Eco System
- Experience in network confi guration (e.g. VPN setup, fi rewall confi guration, routing) is preferred
- Excellent relationship management, communication and presentation skills
- Familiar with MS Office Suite, particularly Excel and Powerpoint
- Technical curiosity and a natural fl air for technical application
- Knowledge of customer service principles and techniques with the ability to analyze and interpret customer requirements, identify issues and problems, and off erappropriate action plans towards resolution.
- Able to communicate in Arabic (native) and English
- Experience with Salesforce (CRM), Radiology devces or components is a plus
- Experience in a PSE team is a plus
- Experience in cross functional matrix organizations
Job Details
| Role Level: | Entry-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.barco.com | Job Function: | Sales |
| Company Industry/ Sector: |
Technology Information and Media | ||
What We Offer
About the Company
At Barco, we believe truly great engineering starts with a clear vision. A vision of a better, smarter, and healthier world. Through visualization & collaboration technology, we accelerate innovation in healthcare, enterprise, and entertainment to create a bright tomorrow. Barco. Visioneering a bright tomorrow.
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