Presales Engineer 01J26

A Presales Engineer plays an essential role in the sales journey by combining technical acumen with superior communication skills to help secure customer confidence and drive sales. Acting as a bridge between the sales and technical teams, the Presales Engineer provides detailed technical insight and recommendations that tailor to a customer's specific needs, ensuring the proposed solutions are both feasible and optimal. By conducting product demonstrations, technical assessments, and cross-functional collaboration, the Presales Engineer enhances the sales potential of a product or solution. Their extensive technical knowledge paired with an ability to translate complex technical information into easily understandable terms is vital for successful product or service adoption.

Responsibilities

• Collaborate with the sales team to identify and understand customer requirements and project objectives.
• Conduct detailed product demonstrations and presentations tailored to prospective clients’ needs.
• Analyze customer data and provide strategic solutions that address their specific challenges.
• Serve as a technical expert to provide insights during the sales cycle for decision-making processes.
• Develop detailed proposals and cost estimates to support potential customer engagements.
• Assist in responding to technical questions and concerns from potential customers in a concise manner.
• Work closely with product development to ensure offerings align with current market needs.
• Train the sales team on a technical level to enhance their understanding of the product features.
• Provide feedback from customer interactions to influence product development and feature enhancements.
• Stay updated on emerging technology trends to provide innovative solutions for client requirements.
• Manage proof-of-concept engagements, ensuring the setup aligns with the client’s success criteria.
• Attend industry events and conferences to identify emerging trends and competitors.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related technical field.
• Proven experience in a Presales Engineer or similar role utilizing technical sales skills.
• Strong understanding of IT systems, software development, and network architecture.
• Exceptional communication skills to convey technical information to non-technical audiences.
• Ability to work collaboratively in a dynamic sales-driven environment with multiple stakeholders.
• Demonstrable problem-solving skills and ability to proactively address customer complaints.
• Willingness to travel as needed for client meetings, conferences, and industry events.