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Portfolio And Performance Manager RBU- Dubai Internet City - MG Retail Banking Group

Talentmate

United Arab Emirates

17th October 2025

2510-2195-212

Job Description

Manage and reduce expires KYC by taking ownership of the end to end processing, including direct communication with customers to ensure timely updates and complete resolution.
Maintain detailed Sales MIS & KPA tracking for MG
Support the business by analyzing & interrogating complex data to identify trends, steer business thinking, and help increase the revenue from hidden opportunities
Responsible for Weekly team presentations and dashboard development for frontline management
Business planning by generating focused sales propensity opportunities based on client data and analytical reports provided by segment
Overall portfolio management, generation of detailed MIS and carrying out appropriate analytics to ensure ongoing guidance to the sales teams
Seamless portfolio rationalization per RM and migration of clients between and within segments based on eligibility criteria
Handhold new team joiners by providing proper business performance support and ensure they are on track in terms of systems and portfolio mapping
Responsible for team’s achievement of Financial and Non Financial targets set by management

Sales Governance

Action on ONR, DTR, regulatory documents and other expired documents within 30 days.

If unable to contact client, RM to ensure CRM is updated.

Ensure that expired KYC/ID documents, CPRA are renewed within 30 days of expiry
Zero tolerance on complaints received due to misleading information including mis-sell
No overdue MERs

Area Manager

Provide to Area manager updates on assigned projects and tasks
Reporting deals tracking/ Sales performance per RM per week
Analyzing RMs portfolio
Assisted AM with RM related tasks and assigned segment follow up reports and tasks
Bachelor’s Degree/Master’s Degree
Relevant Degrees in Information System (IS), Management of Information System (MIS), Statistics, Data Science (DS).
3+ years of practical experience in Data Analysis and operating different BI tools
Clear and effective verbal and written communication skills
Proficient Excel capabilities, CRM Skills, Presentation & Data Analysis abilities
Strong Analytical skills
Excellent Stakeholder management attributes, displaying the aptitude and confidence to collaborate with team members and officials
Strong expertise on Process and report automation.
Experience on Power BI report interpretation & analysis

Job Details

Role Level:	Mid-Level	Work Type:	Internship
Country:	United Arab Emirates	City:	Dubai
Company Website:	https://www.mashreqbank.com/uae/en/corporate/home	Job Function:	Information Technology (IT)
Company Industry/ Sector:	Banking

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