Pharmacy Assistant 12D25

The role of a Pharmacy Assistant involves supporting pharmacists in dispensing medication and assisting with the overall day-to-day operations of a pharmacy. The Pharmacy Assistant plays a crucial part in providing excellent customer service, maintaining stock levels, and ensuring the pharmacy runs efficiently. This role requires someone who can handle administrative tasks, manage prescriptions, and possess a good understanding of pharmacy software and inventory management systems. The Pharmacy Assistant must also display a compassionate approach toward patients, showing a keen interest in their health and welfare. This position demands attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.

Responsibilities

• Assist pharmacists in preparing and dispensing medications to patients following prescriptions.
• Provide exceptional customer service and answer patient queries promptly and accurately.
• Manage pharmacy inventory, ensuring that stock levels are maintained and updated regularly.
• Create and manage patients' prescription records using pharmacy management software tools.
• Support the pharmacy team in processing billing and insurance verification processes.
• Handle pharmaceutical products with care, ensuring proper storage and handling procedures.
• Assist in maintaining the cleanliness and organization of the pharmacy work and storage areas.
• Receive, register, and store incoming pharmacy supplies in designated storage areas.
• Ensure quality control by checking expiration dates and removing expired medications from shelves.
• Collaborate with pharmacists to maintain a smooth workflow and meet dispensary goals.
• Assist in resolving any discrepancies or issues related to medication orders or stock.
• Prepare and distribute promotional materials and literature to enhance customer engagement.

Requirements

• High School diploma or equivalent; a certificate in pharmacy assistance is preferred.
• Prior experience in a pharmacy setting or related field is advantageous.
• Proficient in using pharmacy software programs and maintaining patient prescription records.
• Strong communication skills with the ability to deliver information clearly to patients.
• Excellent organizational skills and the ability to multitask efficiently in a busy environment.
• Attention to detail and meticulousness in verifying medication information and dosage.
• A compassionate and patient-centric approach to healthcare and medication assistance.
• Flexibility to work various shifts, including evenings and weekends, as required.