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Prescription Review and Dispensing
- Review and execute physician’s prescriptions checking their appropriateness and legality.
- Detect therapeutic incompatibilities and resolve them in collaboration with prescribers
- Prepare medicine when appropriate using correct dosages and material for each individual patient
Patient Care and Education
- Provide drug information and education to the patients
- Educate patients on medication use, storage, side effects, and interactions
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Listen carefully to patients to interpret their needs and issues and offer information
and advice
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Help with other medical services such as injections, blood pressure measurements,
and temperature measurements
Pharmacy Operations
- Organize the pharmacy in an efficient manner to make the identification of products easier and faster.
- Maintain full control over delivering, stocking and labeling medicine and other products and monitor their condition to prevent expiring or deterioration.
- Support and participate in scheduled cycle counts and physical inventory according to organization protocol
Record Keeping and Compliance
- Keep records of patient history and of all activities regarding heavy medication
- Comply with all applicable legal rules, regulations, and procedures
Financial Responsibility
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Handle payment collection from patients in a responsible manner, ensuring correct
allocation of received payment and deposit to the finance team
- Ensuring all deposits and outstanding collections are settled in a timely manner
Professional Development
JCIA-Aligned Safety, Quality, Governance and Professional Standards
- Support sustainability and Global Health Impact (GHI) goals by practicing environmentally responsible care, reducing waste, following proper disposal and segregation processes, using resources efficiently, participating in related training, and reporting opportunities for improvement.
- Follow all patient safety, quality, infection control and risk-management procedures; report safety events and near misses; participate in workplace violence-prevention training; and escalate concerns using approved communication tools such as Situation–Background–Assessment–Recommendation (SBAR).
- Participate in emergency drills (fire, Code Blue, major incidents, communicable diseases and pandemics) and understand assigned roles during emergencies.
- Maintain all required competencies, credentials and licenses, and work strictly within the authorized scope of practice and privileging requirements.
- Complete documentation accurately and on time according to hospital and Joint Commission International Accreditation (JCIA) standards, and maintain confidentiality of patient, staff and organizational information.
- Follow safe medication practices, report medication errors or near misses, and comply with high-alert medication protocols, Look-Alike/Sound-Alike (LASA) precautions and correct medication-storage requirements.
- Identify and report environmental hazards or unsafe equipment, follow equipment-safety guidelines and report malfunctions promptly.
- Use hospital information systems safely, protect passwords and confidential data, comply with cybersecurity and data-protection policies, and report suspicious IT-security incidents.
- Respect and protect patient rights, dignity, cultural preferences, privacy and confidentiality, and communicate with patients and families in a clear and culturally sensitive manner.
- Maintain ethical behavior, professionalism, integrity and respectful interactions with patients, families and colleagues.
- Participate in audits, quality-improvement activities and performance reviews to support continuous organizational improvement.
- Follow all relevant hospital policies, procedures and JCIA-related standards applicable to the role.
Other Responsibilities
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Perform any additional duties reasonably assigned by the organization or line manager,
even if not explicitly listed in this job description, to meet operational needs and
support specific objectives of your department and organization
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Comply with all organizational and departmental policies, procedures, legal
requirements, and applicable regulations at all times, and take personal responsibility
to read, understand, follow and keep updated with the latest versions.
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Avoid and report any actions that may cause financial loss, reputational damage, or
breach of trust to the organization, including fraud, dishonesty, or misrepresentation,
which may result in disciplinary action, termination, and legal liability.
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Maintain confidentiality of all organizational, patient, client, and employee information
in accordance with policies and laws.
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