Job Description

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.

Job Description

  • Manage the General Manager’s calendar, including appointments, meetings and conferences, and coordinate supporting documents, venues and travel itineraries.
  • Handle correspondence and requests for information or assistance professionally and promptly.
  • Conduct research and gather relevant information through electronic resources and liaison with internal and external stakeholders.
  • Screen telephone calls, respond to enquiries and direct requests appropriately.
  • Coordinate travel and accommodation arrangements for the General Manager.
  • Prepare presentations, documents, briefing papers and reports for the General Manager.
  • Maintain efficient Executive Office systems, including data management, recordkeeping and filing.
  • Ensure regular reports are prepared accurately and submitted within the required deadlines.
  • Manage the issuance and tracking of gift vouchers.
  • Monitor and maintain adequate supplies for the Executive Office.
  • Support the development and implementation of special projects.
  • Coordinate with support departments to ensure compliance with hotel policies and standards.
  • Work closely with the Executive Committee and key Department Heads to facilitate communication and follow-up on action items.
  • Maintain and update the Executive Office duty roster and annual leave plan.
  • Liaise with Executive Assistants at Regional Headquarters and other properties to coordinate relevant matters and build effective working relationships.

Qualifications

  • At least 2 years luxury hotel experience in a similar role
  • Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel)
  • Excellent verbal and written communication skills
  • Well-developed organizational skills
  • Attention to detail
  • Professional discretion
  • Job-Category: Administration & Support
  • Job Type: Permanent
  • Job Schedule: Full-Time
  • Job Details

    Role Level: Associate Work Type: Full-Time
    Country: United Arab Emirates City: Dubai
    Company Website: https://www.group.accor.com Job Function: Administrative Support
    Company Industry/
    Sector:
    Hospitality

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    About the Company

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    Job Snapshot

    Work TypeFull-Time
    Role LevelAssociate
    Job FunctionAdministrative Support
    CityDubai
    IndustryHospitality
    Posted03 Nov 2026
    Job ID2611-1934-4052
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