People Experience - Senior Lead

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Job Purpose

The People Experience Senior Lead is accountable for the end-to-end management, execution, and continuous improvement of People Experience operations, with primary ownership of onboarding and offboarding processes, employee lifecycle administration, and employee relations execution.

The role directly manages People Experience Specialists and is responsible for day-to-day operational delivery, quality, compliance, and SLA adherence across onboarding, offboarding, probation management, employee documentation, and related employee experience touchpoints .

This position is a hands-on people manager and delivery owner, ensuring that employee experience processes are efficient, compliant, consistently applied, and embedded across the organization, while maintaining high service standards and audit readiness.

Job Responsibilities

• People Management & Team Accountability:
• Onboarding & Offboarding Operations (Primary Accountability)
• Employee Lifecycle & People Experience Operations
• Employee Relations & Case Management
• Compliance, Ethics & Investigations
• HR Documentation, Quality & ISO Compliance
• Process Improvement & Rollout:
  
  

(Full Job Description Offline)

Job Requirements

Qualifications

• Bachelor’s Degree in HR or Quality Management or Business Administration.
  
  

Experience

• 5+ years of experience in HR Operations / People Experience / Employee Lifecycle management.
• Demonstrated experience managing HR operational teams.
• Strong hands-on ownership of onboarding and offboarding operations.
• Exposure to ISO standards, audits, or quality management frameworks.
  
  

Knowledge & Skills

• Strong knowledge of UAE Labour Law and employee lifecycle practices.
• Proven ability to manage teams, SLAs, and service quality.
• Strong operational mindset with attention to detail and compliance.
• Ability to influence managers and drive adoption without escalation.
• Strong communication, coaching, and stakeholder management skills.
• High standards of confidentiality, professionalism, and ethical conduct
  
  

At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.

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