People And Operations Coordinator

About Us

We are an NYC based creative studio that partners with category-defining tech companies, to engineer vitality for fundraise announcements and product launches that dominate X (Twitter) and LinkedIn feeds, reaching tens of millions of views. With our Emmy-Winning creative team as the backbone of each campaign.

We’re scaling quickly (~50+ team members and growing), and are looking for someone to take ownership of the day-to-day operations across payroll, onboarding, invoicing, and employee management.

What You’ll Do

You will own the execution of core internal operations across both employee management and basic financial workflows — ensuring everything runs smoothly behind the scenes.

Payroll & Compensation

• Run and manage payroll for salaried employees
• Calculate and process overtime payments accurately
• Ensure all payments are correct, on time, and documented
• Coordinate with payroll systems/tools and resolve discrepancies

Onboarding & Employee Setup

• Own onboarding for all new hires
• Send and track employment contracts
• Set up employees in Slack, email, and internal tools
• Grant appropriate access to software, accounts, and resources
• Ensure a smooth and organized onboarding experience

People Operations & Admin

• Track and manage PTO across the team
• Maintain organized employee records and documentation
• Handle access management (adding/removing tools, permissions)
• Support general employee requests and internal operations
• Help improve and document internal processes over time

Invoicing & Basic Finance Ops

• Prepare and send client invoices based on internal templates
• Ensure invoices are accurate and aligned with agreed terms
• Track invoice status (sent, paid, overdue)
• Follow up on outstanding invoices when needed
• Coordinate with leadership on any discrepancies or questions

Who You Are

• Highly organized and detail-oriented
• Strong with numbers and comfortable handling payroll + invoices
• Reliable — you don’t let things slip through the cracks
• Process-driven and able to follow structured workflows
• Proactive and able to figure things out without constant direction
• Comfortable working in a fast-paced, startup-like environment

Nice to Have

• Experience with payroll systems (e.g., Gusto, Rippling, ADP, etc.)
• Experience sending invoices (QuickBooks, Stripe, etc.)
• Familiarity with tools like Slack, Google Workspace, Notion, etc.
• Previous experience in an agency or startup environment

What Success Looks Like

• Payroll is consistently accurate and on time
• Invoices are sent promptly and tracked properly
• New hires are onboarded quickly and smoothly
• Employee access and accounts are always properly managed
• PTO and employee records are clean and up to date
• Internal operations run without bottlenecks or confusion

Why Join Shown Media

• Work with a fast-growing, high-performance team
• Be a key part of scaling the company’s internal operations
• Opportunity to grow into a more senior operations or People Ops role over time
• Remote flexibility