People and Culture Coordinator

Hotel

The Lana

Division & Department

Administrative & General - Human Resources

Job Title

People & Culture Coordinator

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people – our Legends – to live our vision –Treasured by Guests, Cherished by Employees, Celebrated Worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.

We care about your career and are known for having the absolute best people in the industry. When you join us as an People & Culture Coordinator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What You'll Get

As a People & Culture Coordinator at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:

• Competitive Salary Package
• World-class Development Opportunities
• Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
• 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
• Meals on Duty
• Private Medical Insurance
• Life Insurance
• Annual Flight Allowance
• Company Accommodation
• Company provided transportation to and from work
• Uniform provided by the Company with complimentary laundry
• Service Charge
  
  

What You'll Do

You’ll love what you do and take pride in delighting our guests:

• You will work under the guidance of the Director of People & Culture and Assistant Director of People & Culture, maintaining high flexibility to adapt to evolving operational needs while ensuring the smooth functioning of the department.
• You will be responsible for the accurate administration of payroll processing, employee ticketing, and daily operational activities.
• You will ensure that all processes related to Human Resources, are in full compliance with the local labor laws and regulations.
• You will also contribute to the processes and activities that create and promote the Dorchester Collection culture and values bringing the Company Philosophy “We Care” to life to ensure our employees receive nothing but the best experience.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a People & Culture Coordinator, you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will work and support as appropriate both the Talent Attraction Manager and Learning & Development Manager in their day to day operational, fluidly shifting priorities as needed.
• You will provide advice and guidance to the employees on Human Resources policies, payroll queries, travel and ticketing requests, and general employees issues, acting as an arbitrator where necessary.
• You will be instrumental in creating, supporting and the implementation of the People & Culture engagement activities and events.
• It will be critical to maintain an internal communication to engage with the employees behind the hotel’s vision, values, service and operational goals.
  
  

The items shared are the essence of a day in the life of a People & Culture Coordinator, but we’ll make sure you are provided with specifics on how we care for our hotel.

What You'll Bring

• You’ll bring your unique personality and passion to the role, demonstrating a highly flexible mindset to support the team wherever needed.
• You have a talent for building lasting relationships with our colleagues, alongside a passion for working in hospitality.
• With an excellent ability to multi-task and superb time-management skills, you will seamlessly balance payroll cycles, ticketing requests, and employee engagement events to ensure our colleagues are fully supported.
• You are highly adaptable to the ideas of different cultures, fast-changing operational settings, and diverse situations.
• As a detail-oriented, hands-on team player with strong interpersonal skills, you will thrive on managing complex administrative.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service and business ethic, allowing you to resolve complex payroll and travel queries smoothly.
• English is the primary language used in our hotel. You can comfortably communicate in this language.
  
  

Position location Job Location

United Arab Emirates

Location

Dubai

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